• Recruited to manage relationships with UK Challenger Banks/FinTechs• Delivering solutions across credit, affordability, fraud, open banking and data analytics• Revenue ownership circa £3m per annum• Managing full sales lifecycle on 6 and 7 figure contract negotiations

• Head of Sales for an innovative, first to market, PE backed Fintech in the UK• Responsible for the national field and office based sales teams, B2B, B2B2C & B2C• Building enduring relationships across a wide range of professionals involved in the probate market

• Leading the intermediary sales team for the Bank by creating and documenting a long-term vision and strategy for the new team and agreeing this with the board• Operating within a complex matrix organisation, using experience of influencing a wide range of internal and external stakeholders to deliver business goals• Recruited, led and coached a high performing team of national account managers and business development managers, with ultimate responsibility for succession planning, setting objectives and agreeing personal development plans• Developed a strategy to enter the intermediary market through a prioritised and strategic roll-out to broker networks and clubs, which delivered the target lending volumes (circa £2bn in two years)• Led the negotiation of contracts with distributors and agreed bespoke launch plans with each partner• Refined the vision and built a multi skilled sales force which included strategic key account relationship management, face to face sales distribution, telephony sales and operations support aligned to the target broker & customer experience• Developed a data led sales strategy (including negotiating the required infrastructure and RFP for purchasing a CRM platform) to ensure the bank targeted the right opportunities in an efficient manner with our resources to deliver the business plan• Owning the engagement and communications budget for the intermediary team (circa £700k) and working with marketing stakeholders which delivered a rolling plan of communication to the market to support the lending plan• Managed the on-going relationships with brokers by introducing NPS surveys to ensure that the Bank was learning from customers and viewed as a key partner• Influenced and recommended the development of propositions that met the needs of the broker market, working as intermediary product owner across agile squads with colleagues from Credit Risk, Operations, Customer and the wider Commercial teams

• Accountable for intermediary B2B service and sales across Scotland, North East England and Northern Ireland - circa 2500 intermediaries.• Consistently top performing sales region against a range of sales, risk and qualitative measures.• Part of project team that delivered transformation of operational design within the channel in 2015. • Contributed to senior management led segmentation of broker customer base and the implementation of differentiated customer treatment strategies during 2014• Responsible for the training of new team of telephone business development managers (proof of concept of new operational design launched in 2015).

• Accountable for both intermediary relationships and branch network across Scotland & Northern Ireland.• Achieved leadership and coaching accreditation from The Institute of Sales and Marketing Management.• Mentored and coached all direct reports to successfully complete a front line manager accreditation from TISMM.• Implemented a new sales management framework across the sales teams which significantly increased sales across all product lines.• Part of the senior sales team which delivered a significant operational restructure of our sales proposition and contributed to the ultimate sale of Northern Rock to Virgin Money in 2011

• Accountable for managing intermediary relationships and a team of business development managers in Scotland and Northern Ireland for Northern Rock.• Grew regional mortgage acquisition to circa £3bn per annum.• Part of senior team that managed the customer run on the bank in 2007 and maintained all important commercial relationships during the period of public ownership that followed.• Part of the senior team responsible for delivery of two major consultation exercises between 2007 and 2010 to downsize the bank during the period of public ownership and preparing it for re-sale

• BDM for Northern Rock in the North of Scotland.• Consistently a top performer in national sales league.• Qualified more times for the high performer Director's Club events than any other BDM. Awarded platinum membership of the scheme (top level). • Appointed to fast track senior management development programme.