David Cropper Email & Phone Number

Newcastle-Upon-Tyne, England, United Kingdom

Midlands

Leeds, United Kingdom

Creation, launch and development of SME Third Party Intermediary (TPI) sales channelInitially an auxiliary revenue stream, built to >1,000 sales per month and became the company's core business sector within 24 months despite COVIDIdentification, procurement, training, launch and management of key TPI target partnersInstigated move to supplying 100% green electricityKey account management, ongoing product development, strategic market insight, GB coverage

July 2006 – 2019: npower BusinessContract Manager• This role was variously titled Contract Manager, Sales Manager, Channel Partner Manager, Relationship Manager, Senior Client Manager and Business Development Manager, but has always covered all aspects expected of such diverse job titles• Key founder member of team which has grown third party sales from <50/week to 1400-1800/week, whilst also seeing the team itself grow from 3 staff to 55• Procurement, development & contract management of key accounts• Product & proposition development• Individually responsible for delivery of up to £5.1m/yr in net margin through contract, sales & relationship management• Seconded to project manage the closure and complete re-building of the SME TPI channel in 2014-15• Development & implementation of channel’s field sales product which delivered >100% growth in sales in Q4 2011 alone• In depth understanding of channel, process and wider third party arena, becoming de facto primary resource for knowledge and advice / information for both management and team members, prior to official promotion to senior role in Q1 2012, and remaining the go-to man for TPI market intel & advice• Management of two Client Managers, product & initiative development, quality management, sales management, compliance management, relationship management, exception management, reporting, forecasting, prospecting & procurement of new brokers, training & coaching, remedial action management, advising & managing team members with day-to-day queries and supporting & driving their productivity• Highly developed influencing, negotiating & interpersonal skills to maximise productivity of third parties, and to manoeuvre an established wide internal network of colleagues at all levels• Directly involved in strategy planning and forecasting / re-forecasting within channel management team• Championing npower to the broker marketplace, whilst championing the brokers internally

A Levels

Education record