Jacki Fullerton
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Jacki Fullerton Email & Phone Number

Director Of Operations at Telex UK at Telex UK
Location: Durham, England, United Kingdom 5 work roles 2 schools
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Current company
Role
Director Of Operations at Telex UK
Location
Durham, England, United Kingdom
Company size

Who is Jacki Fullerton? Overview

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Quick answer

Jacki Fullerton is listed as Director Of Operations at Telex UK at Telex UK, a company with 22 employees, based in Durham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jacki Fullerton.

Jacki Fullerton previously worked as Director Of Operations at Telex Uk and Billing and Credit Control Manager at United Gas & Power. Jacki Fullerton holds Managing Safely, Iosh Managing Safely from Hartlepool College Of Further Education.

Company email context

Email format at Telex UK

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Telex UK

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Profile bio

About Jacki Fullerton

Director of Operations with a demonstrated history of delivering exceptional customer experience and operational management both within the B2C/B2B energy industry.Highly experienced in Customer Service, Customer Experience, Leadership, Performance Management, Business Process Improvement, and Stakeholder Management. Passionate about enabling the delivery of exceptional levels of customer service, ambitious and customer focused with a dedication for achieving high levels of employee engagement.Subject matter expert within the domestic energy industry, skilled in the following areas:Operational management, Prepayment, Smart Metering, Revenue and Debt Management, Billing, Complaint resolution, Industry regulations and supply licence conditions.Skilled in PSR and Customer vulnerability Qualified in IOSH Managing Safely and MHFA

Listed skills include Team Leadership, Stakeholder Management, Management, Performance Management, and 31 others.

Current workplace

Jacki Fullerton's current company

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Telex UK
Telex Uk
Director Of Operations at Telex UK
newcastle upon tyne, newcastle upon tyne, united kingdom
Website
Employees
22
AeroLeads page
5 roles

Jacki Fullerton work experience

A career timeline built from the work history available for this profile.

Director Of Operations

Current

Newcastle Upon Tyne, England, United Kingdom

Aug 2020 - Present

Career Break (Fighting Cancer)

Jun 2019 - Aug 2020

Billing And Credit Control Manager

Guiseley, West Yorkshire, United Kingdom

Jan 2019 - Jun 2019

Customer Operations Manager In Energy Sector

Acted as a subject matter expert to the business covering smart meters, prepayment, complaint resolution, revenue and debt management, customer care, billing - everything energy. Setting up a new contact centre to enable the launch of a home energy business including the recruitment and training of staff.Leadership of the operation service inspiring and.

Oct 2016 - Oct 2018

Customer Service Manager

Sunderland, United Kingdom

Motivation and development of staff. 15 to 25 direct reports Coaching one to one to ensure excellent customer outcomes and delivery of KPIsExperienced in account management, complaint resolution, pre payment, debt recovery, revenue management, small and medium business account management, smart metering and the development of additional.

Jul 1996 - Oct 2016
Team & coworkers

Colleagues at Telex UK

Other employees you can reach at telexuk.com. View company contacts for 22 employees →

2 education records

Jacki Fullerton education

Managing Safely, Iosh Managing Safely

Hartlepool College Of Further Education

O-Levels And A-Levels

Oxclose School

Activities and Societies: Math, English literature and language, History and Geography

FAQ

Frequently asked questions about Jacki Fullerton

Quick answers generated from the profile data available on this page.

What company does Jacki Fullerton work for?

Jacki Fullerton works for Telex UK.

What is Jacki Fullerton's role at Telex UK?

Jacki Fullerton is listed as Director Of Operations at Telex UK at Telex UK.

Where is Jacki Fullerton based?

Jacki Fullerton is based in Durham, England, United Kingdom while working with Telex UK.

What companies has Jacki Fullerton worked for?

Jacki Fullerton has worked for Telex Uk, United Gas & Power, Engie – Uk & Ireland, and Edf (Uk).

Who are Jacki Fullerton's colleagues at Telex UK?

Jacki Fullerton's colleagues at Telex UK include Ellie Langford, Steven Clarke, Gary Fenwick, Amy Gilhespy, and Emma G..

How can I contact Jacki Fullerton?

You can use AeroLeads to view verified contact signals for Jacki Fullerton at Telex UK, including work email, phone, and LinkedIn data when available.

What schools did Jacki Fullerton attend?

Jacki Fullerton holds Managing Safely, Iosh Managing Safely from Hartlepool College Of Further Education.

What skills is Jacki Fullerton known for?

Jacki Fullerton is listed with skills including Team Leadership, Stakeholder Management, Management, Performance Management, Customer Service, Team Management, Business Process Improvement, and Project Planning.

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