David Dai Email & Phone Number

Shanghai, China

approx. 4-year Terraform experience (since terraform version 0.12.13)

Shanghai City, China

• Computer Language skills:
• JavaScript- Node.js- React- Angular
• Bash for Mac/Linux
• PowerShell for Windows
• JSON/yamlCloud Platform
• AWS global + AWS China

Shanghai City, China

• Provide Tier 1 support for all GLG users.
• Network connectivity status monitoring and co-work with network team for troubleshooting
• Server maintenance and setup per the request from business/IT
• IT concept training for users includes IT tech, IT security, etc.
• O365 support for users
• Cisco phone maintenance

中国 上海市区

• Routing system maintenance
• Provide Tier 1 support to users
• Intercommunication with various departments to provide professional IT support to business per request
• Set up training for users with IT tech and IT security concept

China

• Monitor and improve the procedure of Import/Export in WGQ Free Trade Zone
• Maintain the relationship with the key contact of forwarder and to analyse the efficiency of current proceudre, which help to find the improvement of cooperation.

China

• Analyze client equipment and operations to determine servicing and supply needs;
• Respond immediately to emergency situations with sensitivity to deadlines and customer needs bases on IT service tracking system;
• Quickly diagnose causes of systems failures and malfunctions to ensure highest operating efficiencies, reliability and quality performance standards;
• Assistance with Global IT on project of Blackberry and hardware asset management project;
• Meeting support to senior management conferences and important customer conferences;
• PABX system implementation and maintenance;

China

• Working with Global IT closely on project of new warehouse and liaise office;
• Develop and implement service schedules, systems and procedures to assure delivery of quality, cost-efficient technical services;
• Assist Global IT on installation and troubleshooting of Novell & UNIX systems;
• CCTV & Door access system regular maintenance;
• Monitor and maintain cost-effective inventories of supplies, tools and materials.

China

• Analyze client equipment and operations to determine servicing and supply needs.
• Plan, coordinate, and execute hardware, software and network installation, configuration, maintenance, troubleshooting and repair operations for service contract clients.
• CCTV & Door access system regular maintenance
• Network status monitor, report abnormal status to network administrator.