David Dai Email & Phone Number

Shanghai, China

approx. 4-year Terraform experience (since terraform version 0.12.13)

Shanghai City, China

Computer Language skills:• JavaScript- Node.js- React- Angular• Bash for Mac/Linux• PowerShell for Windows• JSON/yamlCloud Platform• AWS global + AWS China• AzureDeployment/Maintenance Tools• Using Terraform, but also understand AWS CLI and Azure CLI• FluentD• SumoLogicProjects:• High customized conference bridge system- Our clients/Internal users can schedule a tele-call on this this system, the system will take care rest work automatically unless user has engaged. - System will send reminder to participants and auto dial out to participant if it is enabled.- After the call finished, system will auto summarized the duration and send to receiver(s) has been pre-setup.• Global Deployment System- Replace our current customized CI/CD system by keeping most existing feature we had on the previous CI/CD system.- One of the goal is to utilized the AWS ECS feature to publish our applications/services going forward, which we can have ability to auto-scale our application group and cost efficiently.- Another goal is to minimize the impact of our development to change their current behavior to deploy their applications/services.• Global Deployment System (AWS China version)- AWS China is NOT 100% same as AWS global, because some features are only available on AWS global, my task is to figure out how to create a customized feature on AWS China, which is equivalent of the feature on AWS Global.- There is no direct link/tunnel between AWS China/Global, help to solve this problem in the proper way and compile with China regulations.• Maintenance .cn domain related stuff in China. - Transfer domain to China domain registry service company- Handle ICP filling.

Shanghai City, China

• Provide Tier 1 support for all GLG users.• Network connectivity status monitoring and co-work with network team for troubleshooting• Server maintenance and setup per the request from business/IT• IT concept training for users includes IT tech, IT security, etc.• O365 support for users• Cisco phone maintenance• Work with other teams and business for system configuration and deployment

中国 上海市区

• Routing system maintenance• Provide Tier 1 support to users• Intercommunication with various departments to provide professional IT support to business per request• Set up training for users with IT tech and IT security concept

China

• Monitor and improve the procedure of Import/Export in WGQ Free Trade Zone• Maintain the relationship with the key contact of forwarder and to analyse the efficiency of current proceudre, which help to find the improvement of cooperation.

China

• Analyze client equipment and operations to determine servicing and supply needs;• Respond immediately to emergency situations with sensitivity to deadlines and customer needs bases on IT service tracking system;• Quickly diagnose causes of systems failures and malfunctions to ensure highest operating efficiencies, reliability and quality performance standards;• Assistance with Global IT on project of Blackberry and hardware asset management project;• Meeting support to senior management conferences and important customer conferences;• PABX system implementation and maintenance;• Implementation, analyze and maintenance CCTV & Door access system;• Provide IT orientation to new joiner;• Provide cross-SBU training to internal associates;• Working with project leader on setup new office;• Leading project of new office renovation.

China

• Working with Global IT closely on project of new warehouse and liaise office;• Develop and implement service schedules, systems and procedures to assure delivery of quality, cost-efficient technical services;• Assist Global IT on installation and troubleshooting of Novell & UNIX systems;• CCTV & Door access system regular maintenance;• Monitor and maintain cost-effective inventories of supplies, tools and materials.

China

• Analyze client equipment and operations to determine servicing and supply needs. • Plan, coordinate, and execute hardware, software and network installation, configuration, maintenance, troubleshooting and repair operations for service contract clients. • CCTV & Door access system regular maintenance• Network status monitor, report abnormal status to network administrator.