I joined the Centre for Customised Executive Development in November 2014 and have been developing customised learning solutions for large organisations in both public and private sectors. I also work closely with our faculty and Associate Network to ensure that we have the capability to resource those solutions, both now and in the future. In partnership with each client I discover the requirements, design the solution, deliver the solution as part of a team which encompasses… Show more I joined the Centre for Customised Executive Development in November 2014 and have been developing customised learning solutions for large organisations in both public and private sectors. I also work closely with our faculty and Associate Network to ensure that we have the capability to resource those solutions, both now and in the future. In partnership with each client I discover the requirements, design the solution, deliver the solution as part of a team which encompasses University faculty, and evaluate the impact. I act as the “red thread” throughout the intervention, working with the client to embed the solution within their organisation and measuring the impact. I have worked with a range of clients including the Ministry of Defence, Atos, BAE Systems, HSBC, Marks and Spencer, Qatar Energy, Etisalat, and Senior Civil Service.My bid submission for a European Foundation for Management Development "Excellence in Practice" Award, won Silver in 2021 for our Cranfield/Atos Programme Manager Masterclass. • I currently lead a client portfolio totalling more than £2 million p.a. as well as supporting our intellectual capital network to ensure that our clients are best-served by the right combination of expert faculty, visiting fellows and associates• Write, create and appear in video-based collateral including programme promos, faculty webinars, interviews and teaser-trailers for development events• Regularly write blogs for to share our intellectual capital and build our brand; usually solo-authored but also collaborative creations• Continue to proactively establish and maintain key collaborations with organisations such as Mercuri Urval, Shanghai Jiao Tong University, Insead, Mannheim Business School, KornFerry Hay Group, Pern Kandola and MIT Sloan• Use my Mandarin and Spanish language skills to strengthen collaborative working. Based much of my time in Vienna so am currently learning German, and extensive work in the Gulf region is improving my Arabic. Show less

Key achievements:• Creating and delivering modular leadership programmes for blue-chip companies. These include individual assessments, interactive group workshops, corporate visits, personal development coaching, face-to-face group facilitation and one-to-one personal coaching. A recent programme successfully led a group of CEO’s of Libyan companies to win recognition from the Institute of Leadership and Management.• Won, developed, project-managed and delivered a £500k career… Show more Key achievements:• Creating and delivering modular leadership programmes for blue-chip companies. These include individual assessments, interactive group workshops, corporate visits, personal development coaching, face-to-face group facilitation and one-to-one personal coaching. A recent programme successfully led a group of CEO’s of Libyan companies to win recognition from the Institute of Leadership and Management.• Won, developed, project-managed and delivered a £500k career management programme for a global Bank, supporting circa 450 people through a two-year redeployment process across global businesses, tailoring approaches to meet requirements of individual business units.• Created a global e-learning strategy enabling an Insurance organisation to focus on development of market-focussed e-learning that engaged greater numbers of employees in their new client strategy. Advised Board and global business heads on e-learning strategy to improve corporate culture, employee engagement and customer focus.• Created competency-based development strategy for a global pharmaceutical organisation, designed specifically to transform internal cultural norms into a balance of patient-focussed and commercially-driven behaviours.• Developed strategic diversity solutions for University for Industry from Board-level downwards; including the creation of diversity learning materials, an Impact Assessment toolkit, a diversity-champion network, plus associated group workshops and personal coaching for diversity leaders.• Realigned customer-focus behaviours with a new corporate vision for Marks and Spencer by delivering a series of high-profile engagement workshops.• Led successful business improvement programmes for Specsavers Business Directors, using workshops, IT-based business simulations and professional roleplayers.• Developed and delivered “Leading difficult situations” workshop for a Bank in India, including challenging the nuances of global cultural differences. Show less

Key Achievements:• Exceeded the five-year government literacy, numeracy & ESOL targets. This was achieved by developing and delivering a five-year strategy. This included the creation and management of a Teaching Standards Unit, leading a team of out-reach workers linked to the Local Authority Learning Partnerships, and creating and delivering a range of collaboration programmes that disseminated effective teaching practices.• Developed the Greater Manchester LSC Race Equality Scheme… Show more Key Achievements:• Exceeded the five-year government literacy, numeracy & ESOL targets. This was achieved by developing and delivering a five-year strategy. This included the creation and management of a Teaching Standards Unit, leading a team of out-reach workers linked to the Local Authority Learning Partnerships, and creating and delivering a range of collaboration programmes that disseminated effective teaching practices.• Developed the Greater Manchester LSC Race Equality Scheme, and the concurrent employee and educational provider engagement strategies. Devised and delivered internal Diversity training.• Won, and subsequently led, a successful national government pilot (Entry to Employment) aimed at increasing engagement of disaffected young people.• Developed strategies that enabled smoother flow of government funds to education providers. Show less

Key Achievements:• Developed a training initiative which improved the ability of education, training and community institutions to successfully bid for European Social Fund monies• Provided consultancy support for a range of education and training institutions to ensure they consistently achieved Government targets and delivered their own strategic and fiscal objectives• Developed innovative strategies which enabled smooth flow of Government funds to education providers and… Show more Key Achievements:• Developed a training initiative which improved the ability of education, training and community institutions to successfully bid for European Social Fund monies• Provided consultancy support for a range of education and training institutions to ensure they consistently achieved Government targets and delivered their own strategic and fiscal objectives• Developed innovative strategies which enabled smooth flow of Government funds to education providers and simultaneously provided requisite Government data on learner achievements• Managed “Pathways” – the Adult Careers Guidance Centre. I managed a team of 5 Careers specialist advisors, and created redundancy support materialsI spent 2 years at Rochdale TEC and then moved to Manchester TEC in 1995 for a more challenging portfolio. Show less

These were two small private training providers originally based in Greater Manchester delivering vocational training to local communities. I provided managerial and administrative support in both companies. During this time I also developed marketing materials that increased client base, and researched new vocational areas that the organisations then expanded into. When my 9 month contract at Wilsons’ Training came to an end I spent a few months as a free-lance trainer, delivering… Show more These were two small private training providers originally based in Greater Manchester delivering vocational training to local communities. I provided managerial and administrative support in both companies. During this time I also developed marketing materials that increased client base, and researched new vocational areas that the organisations then expanded into. When my 9 month contract at Wilsons’ Training came to an end I spent a few months as a free-lance trainer, delivering modules of Assertiveness Training, Effective Communication, and AIDS awareness to various organisations including Housing Associations and Manchester College of Arts and Technology. I then joined Lakeside Training but left when the opportunity to join Rochdale TEC arose. Show less

During my study at Manchester University I worked as a volunteer on the University telephone helpline and latterly developed and delivered a bespoke training programme for new volunteers.