David Deflorentis Email & Phone Number

Cleveland, Oh, Us

Norwalk, Ohio, United States

Director of the Food and Nutrition Services contract for Compass Group/Unidine. Direct oversight of all Campus program planning, execution and performance. Oversight to include budget management, payroll, human resources, management and staff recruitment and training development. Department management and staff supervision. patient dining experience, retail café, Starbuck’s and catering. Management of budgets including cost controls, quality control and customer services. Successfully… Show more Director of the Food and Nutrition Services contract for Compass Group/Unidine. Direct oversight of all Campus program planning, execution and performance. Oversight to include budget management, payroll, human resources, management and staff recruitment and training development. Department management and staff supervision. patient dining experience, retail café, Starbuck’s and catering. Management of budgets including cost controls, quality control and customer services. Successfully implemented the new contract start-up which includes the retail Café refresh with action and pizza stations, café self-checkout POS systems, emergency room self-checkout micro market, Starbucks’s retail coffee shop and patient facing tablet ordering system. Show less

Solon, Ohio, United States

Senior Director of Dining Services, FLIK Hospitality Nestle' Solon, OhioDirects and Manages all Campus dining services comprising of multiple facility buildings, managing all food and services including Retail Café’s, 10 Service HUBS, Catering, Retail Store operations and the Customer Services departments. Liaison partner with the campus Workplace Solutions team. Direct oversight of all program planning, execution and performance. Oversees department management, staff supervision and… Show more Senior Director of Dining Services, FLIK Hospitality Nestle' Solon, OhioDirects and Manages all Campus dining services comprising of multiple facility buildings, managing all food and services including Retail Café’s, 10 Service HUBS, Catering, Retail Store operations and the Customer Services departments. Liaison partner with the campus Workplace Solutions team. Direct oversight of all program planning, execution and performance. Oversees department management, staff supervision and standards training. On campus manager for all employee related functions including coaching, team leadership and training. Management of P/L budgets including cost controls, labor management, quality control and customer services. Oversight to include budget management, human resources, management recruitment and development. Manages all Executive Chefs, Catering Managers, Store Managers and supervisory staff for food safety, inventory control and customer service.. Approves menu development, marketing and brand standards. Primary client relations contact responsible for the campus contract. Show less

Lorain And Oberlin Ohio

Director of the Food and Nutrition Services contract. Direct oversight of all program planning, execution and performance. Department management and staff supervision of patient dining experience ,retail and catering services for two hospitals. Management of multiple budgets including cost controls, union labor management, quality control and customer services. Responsible for all menu costing, menu planning, labor cost management. Executed the highest patient service outcomes for patient… Show more Director of the Food and Nutrition Services contract. Direct oversight of all program planning, execution and performance. Department management and staff supervision of patient dining experience ,retail and catering services for two hospitals. Management of multiple budgets including cost controls, union labor management, quality control and customer services. Responsible for all menu costing, menu planning, labor cost management. Executed the highest patient service outcomes for patient meal experience in the district. Primary client relations contact responsible for both hospital contracts. Show less

Ohio

Direct oversight of retail and restaurant service plaza contract operations from central to western Ohio. District comprising of $28 million restaurant and $4 million in retail sales. Overall contract direct operations of budgets, audits, sales and p/l forecast management, service staff management/recruitment, employee marketing/advertising, human resource oversight, wage reviews, service/ product quality and performance, contracted franchise brand standards, maintenance coordination, safety… Show more Direct oversight of retail and restaurant service plaza contract operations from central to western Ohio. District comprising of $28 million restaurant and $4 million in retail sales. Overall contract direct operations of budgets, audits, sales and p/l forecast management, service staff management/recruitment, employee marketing/advertising, human resource oversight, wage reviews, service/ product quality and performance, contracted franchise brand standards, maintenance coordination, safety and customer service. Primary client contact for all external franchise companies and the Ohio Turnpike Commission. Show less

Northern Ohio

Responsible for the direct oversight of the eight (8) Eastern Division Service Plazas on the Ohio Turnpike. Responsibilities include direct oversight of facility managers and assistant managers. H/R, staffing, payroll labor budgets. Assist Director with program administration and analysis of financial revenue data including rents, common area maintenance, fuel and diesel, ATM, vending, games and other service revenues. Coordinate, direct and inspect all building and service management, vendor… Show more Responsible for the direct oversight of the eight (8) Eastern Division Service Plazas on the Ohio Turnpike. Responsibilities include direct oversight of facility managers and assistant managers. H/R, staffing, payroll labor budgets. Assist Director with program administration and analysis of financial revenue data including rents, common area maintenance, fuel and diesel, ATM, vending, games and other service revenues. Coordinate, direct and inspect all building and service management, vendor contractor and janitorial staffs. As the property client monitors vendor service for lease compliance for fuel, janitorial and restaurant operations. Facility management oversight includes interior lobbies, restrooms, food courts, sidewalks and grounds to ensure excellent customer service expectations. Monitors contractor and operator financial and service performance. Development and execution with the contract bid process, RFI’s, RFP’s, bid evaluations, extensions and rebids. Interacts professionally with all internal and external customers. Show less

Oberlin, Ohio

Responsibility included operations of restaurants and Health Care center for 320 residents seven days a week. Budget, sales, cost control, H/R, food and service quality standards for health care food operations.

Northern Ohio

Manager of the Cleveland District focusing on the Northern Ohio area. The area of responsibility included 12 operations between Streetsboro and Amherst, Ohio. Each independent contract was located in the clients’ facilities. Service points including staff dining café’s, vending and catering. Customer service, contract negotiations, client relations, RFP, store openings, all cost operations, inventory, budgeting H/R

Cleveland, Ohio

Management of the daily operations for 12 public retail operations and 2 student restaurants, including 2 food courts, 4 Starbucks, Subway, Sbarro’s, Einstein Brothers and 5 other non-proprietary branded satellites. 14 points of service located in the district. Managed volume 12 million+ Responsible for budgeting, procurement of all goods and services, food production, food safety, H.A.C.C.P., client relations and policy administration for 240 employees, 12 supervisors and 14 managers… Show more Management of the daily operations for 12 public retail operations and 2 student restaurants, including 2 food courts, 4 Starbucks, Subway, Sbarro’s, Einstein Brothers and 5 other non-proprietary branded satellites. 14 points of service located in the district. Managed volume 12 million+ Responsible for budgeting, procurement of all goods and services, food production, food safety, H.A.C.C.P., client relations and policy administration for 240 employees, 12 supervisors and 14 managers. Maintained all Key Performance Indicators with direct reporting managers. Show less

Partner/Director of Operations, Developed and operated the start up prototype restaurant, brewery, micro brewery and franchise brew pub group concept. Business operations grew to 5 restaurants and a microbrewery.

Education record

Accounting And Business/Management