Account Manager
Current-Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.-Reviewing all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.-Ensures that client issues are dealt with in an efficient manner, informing the Account Director or Managing Director of any problems that may arise.-Monitoring of contract and contract renewals for new work for an existing client.-Identifying & Approving Change Orders and invoices.-Work closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.-Ensure that all processes and procedures are completed, quality standards are met, and that projects are profitable.-Responsible for communicating client's goals and represent the client's interests to the team.-Provide regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.-Understanding of company capabilities and service, and effectively communicates all offerings to the client.