David Deng

David Deng Email and Phone Number

Senior Consultant @ World Wide Technology
Manassas, VA, US
David Deng's Location
Manassas, Virginia, United States, United States
David Deng's Contact Details
About David Deng

A senior ITSM and telecom service fulfillment and assurance process consultant with extensive experience implementing business strategies and processes in the IT and telecommunications industry. Served in progressive customer facing roles as analyst, subject matter expert (SME), process/solution designer/architect, team lead and project manager and delivered industry best practice IT service management and telecom service fulfillment and assurance process solutions to clients.CERTIFICATIONS ITIL 4 MP | SAFe Government Practitioner | AgilePM Foundation | DevSecOps Foundation | Lean Six Sigma Black Belt | TMForum business process framework (eTOM) SKILLS ITSM process definition & optimization - service desk, service catalog/request, service level, vendor, knowledge, event/incident, problem, change management, continual improvement; E2E telecom BSS/OSS service fulfillment and assurance process design & reengineering; Service transition planning & support; Program & project management, waterfall, agile; IT operations transformation gap assessment and road map design/development; Metrics and KPI development and implementation

David Deng's Current Company Details
World Wide Technology

World Wide Technology

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Senior Consultant
Manassas, VA, US
Website:
wwt.com
Employees:
9385
David Deng Work Experience Details
  • World Wide Technology
    Senior Consultant
    World Wide Technology
    Manassas, Va, Us
    View
  • Vintun, Llc
    Senior Consultant
    Vintun, Llc Sep 2020 - Present
    Dc Metro
    Served as a senior consultant on an ITSM process support contract providing ITSM consulting services to the United State Marine Corps (USMC). Supported Marine Corps Systems Command (MCSC) in the review, documentation, development, and continuous improvement of the USMC Enterprise Change Management (ChM) and Release & Deployment Management (RDM) processes and procedures in the service transition domain
    View
  • Ibm
    Senior Managing Consultant
    Ibm Jan 2018 - Nov 2019
    Greater Dc Metro Area
  • Ericsson
    Senior Consultant
    Ericsson Mar 2014 - Oct 2017
    View
  • Capgemini
    Consulting Manager
    Capgemini Jul 2010 - Feb 2014
    View
  • Accenture
    Consulting Manager
    Accenture Feb 2007 - Jun 2010
    View
  • Amdocs
    Consulting Manager
    Amdocs Nov 2005 - Jan 2007
    View
  • Businessedge Solutions
    Consultant
    Businessedge Solutions Aug 2002 - Nov 2005
    View

David Deng Skills

Management Consulting Business Transformation Business Process Improvement Business Analysis It Strategy Business Process Design Business Process Pmo Change Management Program Management Project Management Requirements Analysis Business Intelligence Business Strategy Organizational Design Outsourcing Integration Strategy Solution Architecture Software Project Management

David Deng Education Details

Frequently Asked Questions about David Deng

What company does David Deng work for?

David Deng works for World Wide Technology

What is David Deng's role at the current company?

David Deng's current role is Senior Consultant.

What is David Deng's email address?

David Deng's email address is da****@****ast.net

What schools did David Deng attend?

David Deng attended Penn State University.

What skills is David Deng known for?

David Deng has skills like Management Consulting, Business Transformation, Business Process Improvement, Business Analysis, It Strategy, Business Process Design, Business Process, Pmo, Change Management, Program Management, Project Management, Requirements Analysis.

Who are David Deng's colleagues?

David Deng's colleagues are Todd Smith, Laura Parker, Steven Grimes, Savoy Leung, Kevin Jennings, Randy Francis, Michelle O'connell.

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