David Dethlefsen Email & Phone Number

I work in an electronic environment to (1) gather information about applicants and their medical conditions, and (2) decide whether the applicants are or are not able to do substantial work in accordance with SSA policy. The gathering of evidence may be done electronically, by mail and by telephone. I need to know what the applicant believes to be the reason he/she is unable to work and how that impairment(s) limits his/her activities. I obtain information regarding medical treatment, medical studies, treatment dates and locations. I also obtain information regarding an applicant’s past work history and their level of education. I contact not only the applicant, but also family members, employers, third parties (such as neighbors), doctors, facilities and hospitals where the applicant has been treated. In some instances, I decide that additional evidence is needed beyond what is provided by their medical sources and will request consultative examinations and/or studies/testing.

Holly Springs North Carolina

As a top account manager for electronic monitoring company with over 10 years of experience, my duties include:• Serve as the lead point of contact for all customer account management matters• Build and maintain strong, long-lasting client relationships• Training and troubleshooting all matters for clients, including online webinars• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors• Ensure the timely and successful delivery of our solutions according to customer needs and objectives• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)• Prepare reports on account status• Collaborate with sales team to identify and grow opportunities within territory • Assist with challenging client requests or issue escalations as neededContract Implementation and Transition Experience: with 5 state contracts and over 25 smaller contracts highlights include:• Pennsylvania Parole-Implementation, Training and Transition project• Connecticut Parole-Implementation, Training and Transition project• Vermont Parole-Implementation, Training and Transition project• Bergan County New Jersey-Implementation, Training and Transition project

Bachelor'S Degree, Psychology

Information Systems Security, Computer Networking

Peace Officer Service, Homeland Security, Law Enforcement, Firefighting And Related Protective Services

Educational Psychology, {2}