I am a dedicated IT professional and troubleshooting enthusiast, specializing in technology management. I am presently employed in the manufacturing industry, serving as an IS Team Lead. My professional background encompasses diverse roles in the oil & gas industry, manufacturing sector, and telecommunications technologies. I have accumulated experience as an IT professional, systems administrator, network technician, and systems admin, providing me with a robust understanding of technical requirements and a profound insight into business processes. I leverage this knowledge to deliver optimal business solutions, ensuring maximum customer satisfaction.