David Dingle Email & Phone Number

Brisbane, Queensland, Australia

• Focused on Customer Service, ensured staff worked within the parameters of both safety and efficiency controls• Managed and encouraged a close-knit team to work above and beyond set KPI’s• • Consistently managed a team of up to 10 staff per shift within own department• Successfully trained and integrated staff to fast-paced team-based environment• Consistently demonstrated a high level of customer service• Acted as the front line of support for urgent issues including customer service, structural / hardware / software / product faults to the highest level of integrity• Proactively sought and responded to constructive feedback from the Store Manager and other team members with an emphasis on self-improvementA self-driven and motivated Retail and Operations professional with experience across a multinational retail organisation. Focused on aligning customer wants and needs, mentoring team members on time management, prioritising workloads and delivering exceptional customer experience whilst adhering to workplace health and safety, policy and compliance adherence and attainment of KPI’s. Having worked within a large, heavily regulated corporate entity, adept in producing reports and interpreting the results facilitating reconciliation of discrepancies across internal and external stakeholders. Bringing meticulous attention to detail in stock control, exceptional communication skill with customers and team members, adapting to a range of computer systems and working with multi-functional teams. Known for honesty and integrity, someone that can be trusted by team members and the organisation as a whole.

Brisbane, Australia

• Over a period of four years, reduced stock loss from $28Kpa to less than $16Kpa through stringent and consistent application of stock management principles and strategic customer demand planning.• Took on Grocery Manager position for Department Manager holidays resulting in an increase of sales.• Implemented stronger staff leadership practices to develop team morale leading to more repeat business and a growth. • Applied a strategic approach to stock placement and display, constantly analyzing customer needs and wants to drive every day and promotional sales.• Expedient analysis and resolution of team member tasks and roles.• Budget adherence when filling shifts, ensuring that budget was not exceeded with last minute covers• Coached and mentored direct reports and cross-trained other department’s team members with a view to creating a succession plan within the department.• Completed and implemented in store planograms as well as organization of outsourced planograms that were completed within strict time frames. • Completed correct pricing and ticketing across store and displays.• Completed instore promotion as allocated by Head office request.

Calamvale North And Goodna

• Ensured staff worked within the parameters of both safety and efficiency controls• Managed and encouraged a close-knit team to work above and beyond set KPI’s• Managed up to 20 staff on weekends and nights concurrent to completing own duties and tasks• Consistently managed a team of up to 10 staff per shift within own department• Successfully trained and integrated staff to fast-paced team-based environment• Consistently demonstrated a high level of customer service• Acted as the front line of support for urgent issues including customer service, structural / hardware / software / product faults to the highest level of integrity• Proactively sought and responded to constructive feedback from the Store Manager and other team members with an emphasis on self-improvement

Certificate 3 In Food Processing And Manufacturing, Pass

Education record