Client-facing member of the extended account leadership team with full accountability of theminor enhancements portfolio across Applications, Networks and IT InfrastructureProcess owner and developer of the account continual improvement plan. A portfolio, which wasexecuted to promote growth initiatives alignment with client objectivesAsset Management lead. Responsible for leading initiatives to maintain an accurate hardware and software license position across a… Show more Client-facing member of the extended account leadership team with full accountability of theminor enhancements portfolio across Applications, Networks and IT InfrastructureProcess owner and developer of the account continual improvement plan. A portfolio, which wasexecuted to promote growth initiatives alignment with client objectivesAsset Management lead. Responsible for leading initiatives to maintain an accurate hardware and software license position across a combination of >5,000 servers and workstations globally Creation and coordination of several high-profile Non-Standard Service RequestsPreparation and execution of changes in a ccordance to Change Management rules & regulations Show less

Worked in a fast-paced sales environment with one of Newcastle’s largest retailers. I have had experience working within the majoritiy of the stores functional business areas such as; Banking, Customer Service Bureau and many of the stores departments ranging from TV and Audio, Toys and Luggage. The time I spent at Fenwick Ltd helped me to set the foundations of skills within customer service, commercial awareness and teamwork.

Internship with Hewlett Packard as part of a sandwich degree in Business Information Systems (BIS) at Northumbria University. By the end of my internship I further developed my skills within presentations, leadership and networking.Worked alongside the HP UK Application Management Services (AMS) Graduate Programme Leads within the Newcastle Graduate HUB. As part of this role I played a vital part in graduate assessment centres, university career fairs and the on boarding of graduate… Show more Internship with Hewlett Packard as part of a sandwich degree in Business Information Systems (BIS) at Northumbria University. By the end of my internship I further developed my skills within presentations, leadership and networking.Worked alongside the HP UK Application Management Services (AMS) Graduate Programme Leads within the Newcastle Graduate HUB. As part of this role I played a vital part in graduate assessment centres, university career fairs and the on boarding of graduate hires, all of which increased my knowledge and understanding of graduate recruitment. Working alongside this well-driven team furthered my skills in planning and organising, verbal communication and teamwork.Additionally, I took the lead with the logistics of the Newcastle IDS Launch in which the Newcastle offices played host to one of HP’s Global Vice Presidents. This entailed securing IDS merchandise from select suppliers at the best possible price and continuously reporting to senior management on a global scale thus increasing skills in negotiation, leadership and working under-pressure. Show less