David Doss Email & Phone Number

Raleigh, Nc

➤ Driving sales, profitability, processes, and customer service for a $40M/year sales store by leading and coaching team members in executing strategies or meeting objectives while managing teams with vision and purpose.➤ Managing over 110 employees including training, coaching, and developing Senior Managers and Department Managers while creating a culture that incorporates the company's strategic priorities as a solid foundation for each department.➤ Developing strategies to drive the clubs P&L and EBITDA, managing inventory levels, purchasing, operational processes, payroll, and shrink to achieve annual cost savings of over 11% annually on average for 6 years running.➤ Leading the operations as well as profitability of the club, delivering an excellent member experience, providing market-leading value on merchandise and services, and ensuring a safe, positive environment and experience.➤ Developing Managers for internal growth and assisting with the hiring process of outside company management.➤ Creating a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments while clearly communicating, giving direction, and validating results.➤ Managing talent and building a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest, actionable feedback.➤ Maintaining an ongoing awareness of local competition and current trends in the retail marketplace, controlling operating costs, establishing operational efficiencies, and implementing new concepts to maximize profitability.➤ Meeting planned profit objectives through effective techniques, technological improvements, and productivity enhancements as well as monitoring expenses and adjusting expenditures as necessary to achieve profit objectives.

Rockland, Ny

➤ Upheld company merchandising standards while exceeding gross profit goals by 6.5% annually, controlling nonperishable salvage at .56% to stay below club goal of .59%, and exceeding annual sales targets by over 18%.➤ Controlled shrink at .15% with a goal of .18% on a 2-year cycle inventory as well as delivered above Membership Fee Income goal by 23% over 7 years in the position and increasing member base by 6% annually on average year over year.➤ Evaluated departmental performance using company reporting programs, made operational decisions to maximize sales, profits, and performance, and planned, organized, and directed the daily activities of the facility.➤ Managed and directed multi-directional teams supporting all operations, controlled budgets, oversaw expense controls, and provided cohesive customer service by communicating with managers and vendors to ensure timely support.➤ Reviewed changes in distribution philosophies to increase operational efficiencies and strive for continuous improvement while planning strategically for the future of the business including determining staffing needs.➤ Oversaw all activities involved with the accurate and cost-efficient movement of merchandise from the Distribution Center to the Club location including transportation, warehousing, inventory control, and order processing.➤ Monitored and controlled costs to meet or exceed all budget and productivity performance guidelines or benchmarks while ensuring 100% asset integrity of all merchandise in conjunction with BJ's Safety and Quality Control Standards.

Middletown, Ny

➤ Provided leadership and support for product sales and merchandising of over 15,000 items within the zone which comprised 39% of annual stores sales of approximately $20M and increased sales by 9% annually YoY on average.➤ Managed overall store operations including expenses, merchandising standards, compliance, safety, security, and workforce and those directly helping customers to drive positive customer experiences, sales, and margin performance.➤ Drove execution of sales and service strategies, analyzed relevant data to inform store-specific strategies, championed customer service, proactively addressed store needs, and acted as a Lowe's brand ambassador for the community.➤ Worked with vendors to ensure products and merchandising displays were set to company standards and provided feedback to the manufacturer or supplier concerning product quality concerns and any consumer issues.➤ Provided ongoing leadership, direction, and constructive feedback to all employees while focusing on their training and nurturing their professional development and maintaining a strategic view of future store talent needs.➤ Ensured all direct reports were delivering friendly, professional, and timely service to all customers who shop the store.➤ Monitored the performance, profitability, and flow-through of store plans or programs, championed and implemented strategic asset protection plans to improve safety or security outcomes, and recruited as well as developed talent.