Product Manager
CurrentInterface with customers and Resurgent sales personnel through quote to cash business processes, including sales order processing, confirmation, and customer communicationsCoordinate sales order and production backlogs, working with Planning and Purchasing to execute on defined on-time delivery metrics to meet customer requirements Manage Customer Expedites with Resurgent Suppliers and internal Planning teamServe as daily point of contact with Resurgent vendors, OSATs, etc. to ensure production starts to fill identified customer demand Responsible for production forecast and communication of forecast to the supply chainExecute on production and purchase orders to suppliers Communicate factory schedule changes with customersPrepare KPI dashboard and performance metrics for regular business reviewsAssist Distributor Point of Sales (POS) Reconciliation, working with Finance and OperationsCustomer Master Files management / set up, requirements, etc.Coordinate completion and receipt of required Export documentsSupplier Program Management, including Distributor Stock Rotations