David Durfee Email & Phone Number

Bellevue, NE, US

Omaha, Nebraska, United States

Perform computer administrative tasks for callers that may include but is not limited to:o Resetting passwords, unlocking accounts, file system security, mailbox maintenance and VPN accounts, and troubleshooting other routine and/or semi-routine user computer issues, e.g., printer problems.· Provides timely, professional and courteous customer service.

York, Nebraska, United States

• Supports, maintains, develops and troubleshoots the operational network computer and telecommunication systems and related hardware and software components.
• Performs hardware and software installations, upgrades and maintenance of network computer systems, components and applications.
• Provides and implements measures to improve the performance, security and/or availability of computer (operating) systems, components and applications.
• Monitors and documents computer (operating) systems, applications and hardware operational statistics (usage, performance, security/access, errors, availability, etc.).
• Assists in developing and enhancing the network computer systems, operating systems, applications and components.
• Works closely with the Network Administrators to monitor, analyze and troubleshoot local area networks and components.

- Provide level two troubleshooting to over 20 different clients- Worked heavily with Active Directory and related programs(AD Manager,etc.)- Worked on a base set of programs per client while also being knowledgeable in clients specific programs.- Troubleshot and did admin work for Exchange, Workforce, Citrix.- Create documentation for various clients.

1001 Fort Crook Rd Bellevue, NE

The Help Desk Service Analyst is responsible for providing a quality customer experience to all HDS customers. Solutions supported by the HDS analyst include incident management, desktop support, and proprietary application support to customers globally. The Help Desk Service Analyst is the first line incident resolution and collaborates with Service.

Creating dielines from engineer drawings

Lincoln, Nebraska Area

Crete, NE

Manufactured tracks for center pivots that prevent ruts and sinking tires.

Built T&L pivots start to finish, including electrical boxes and oil lines.

Basic IT work, fixing computer problems. Basic networking, including setting up computers within the business's two major networks.

Christian Thoughts And Humanities

Studied general education.

Education record