Office Supervisor | Mail Manager | Cargo Agent
Planned domestic and international cargo and US Mail for American Airlines. Served as Cargo Agent for US Airways, Air Canada & Jet Blue. Ensured weight and piece counts were correct. Provided customer service to shippers. Solved customer issues. Collected payments. Supported and planned shipments for China Cargo.► Promoted to Office Supervisor within less than 3 months after hire. ► Supervised Cargo Agents for WFS customers. ► Managed Mail Planners and Warehouse Mail Handlers for American Airlines.