• Conduct in-depth market research within the media industries toidentify emerging trends, potential clients, and businessopportunities.• Stay informed about industry developments, competitor activities,and market demands• Building and maintaining strong relationship with key stakeholdersin the organization including company product, sales promotion,marketing awareness to customers• Utilize various channels such as industry events, networking, anddigital platforms to identify potential clients• Prepare and deliver compelling presentations and pitches topotential clients showcasing the company's product, capabilities,and unique offerings• Generate and provide regular reports on business developmentactivities, including key performance indicators (KPIs) andconversion rate.

- Responsible for telephone and e-mail technical support to product users- Identify and assess customer's needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Keep records of customer interactions, process customer accounts and file document- Meet personal, customer service term sales targets and call handling quoted

• Coordinate the development of new products from beginning to end.• Gather feedback, receive briefings, and start envisioning the new product considering design,technical and cost criteria.• Conduct research on market needs and create prototypes of new products for untapped marketopportunities also improve and boost technological quality• Helped management to identify workflow issues and find solutions• Pitched ideas on how to improve performance and efficiency• Supervised and delegated tasks to a team worker

• Clerical duties trained to understand basic accounting principles• Company bookkeeping and banking transactions task• Consistent training and workshops to meet customers satisfaction• Coordinated all social media platforms through good content that promotes the company's services• Keep abreast of best practices, promotional trends and continuously improve feedback.

• Responsible for delivering services to customers as part of a financial management team, monitoring Debit/ Credit transaction,• Handle transactions for customers, manage individual customer caseloads and escalate complexmatters higher up the chain.• Inform management about complex customers issues and resolutions• Working in rules, compliance with company policies and procedures• Keep records of customer interactions, process customer accounts and file documents, meetingcustomer service team sales targets and call handling quotas

• Provide excellent customer service to clients impacted by fraud, ensuring we help as appropriateincluding detection of identity theft and other financial abuse and related reporting• Responsible for composing case narratives and completion of the initial Suspicious Activity Report(SAR) recommendation and justification• Monitors fraud alert transactions through the Bank’s transaction monitoring software to identifyunusual or suspicious account activity and financial crime patterns related to ATM/Debit cards,credit cards, new accounts, loans• Actively contributes to enhancing and maintaining existing anti-fraud processes on card paymentprocesses• Review of new accounts, negative balance accounts, ACH reports, fraud notifications, and anysuspicious activity on an existing account.

• Credit oversee the application of credit policy in the bank.• Decide the credit limits to be imposed, the reasonable levels of risk accepted and the conditions and terms of payment made to the customers.• Total control the collection of payments from their customers and manage the credit department of a bank.• Accurately file documents in the appropriate database with all required information and notes• Perform a variety of file maintenance tasks for electronic files in compliance with the companypolicies including creating and retrieving files when necessary.• Assist customers with the discovery phase of a case and provide pre- determined answer to theirquestions, refraining from providing legal case.