David Edelson Email & Phone Number

South San Francisco, California, US

I write code for and operate the systems of Stripe's clearing, settlement, and dispute platforms which move billions of dollars around the world every $shockingly_brief_interval_of_time.

South San Francisco, California, US

User support should be a strategic advantage for Stripe. The mission of the User Ops Platform team is to empower our teams that directly communicate with users (both our internal agents and external outsourcers) to deliver best-in-class "Stripe style" support.We aim to do so in two ways:1)Centralize ownership of certain key functions--Key areas here are.

South San Francisco, California, US

Responsible for the support Stripe delivers to its users in North America (US/CA).Directly manage managers and teams of Stripes who provide support directly to Stripe users in the Americas, and also work closely with other teams on User Operations and at Stripe to improve the teams'​ and Stripe users' experiences. Grows and develops own management team..

South San Francisco, California, US

Lead a team of Stripe supports helping our user across a variety of channels: email, phone, and social.

South San Francisco, California, US

Work with users to answer questions and solve problems. Work with other teams to ensure that those problems don't arise again. Interact through email, real-time chat, and phone, guiding developers and entrepreneurs along the process of creating paid products. Inform the direction of the Stripe product by understanding and improving how Stripe is used.I.

Acted on behalf of the senior partners to oversee all aspects of running a multi-location bookselling company in the trade and higher education markets.Supervised all aspects of multiple retail locations for a general market and higher education bookstore chain, overseeing diverse departments and management teams both within New York and telecommuting from.