David Edwards Email & Phone Number

Newcastle Upon Tyne, United Kingdom

Governance and Risk Management adviceCommercial Insurance Management (New business, renewals and associated claims management)Overseeing a Local Risk Management System

Newcastle Upon Tyne, United Kingdom

Contribute to proactive and effective clinical risk management including;Provision of expert advice and guidance in relation to patient safety incident reporting and robust investigation;Management of reported Serious Incidents;Encouraging reporting and creation of a culture focused on improvement and learning;Ensuring Trust Patient Safety priorities are implemented and delivered;Participate in Trust audits and peer reviewsAssist with commercial insurance provision and claims handling.

Newcastle Upon Tyne, United Kingdom

Responsible for the management of the Trust’s risk portfolio, this includes:• Development of the Trust’s Risk Management Strategy to ensure the safety of all staff and patients• Delivery of programme which systematically recognises, reports, evaluates and ultimately mitigates risk• Policy and procedural writing• Creation of Service Level Agreements or Memorandums of Understanding• Active participation in Risk Management and Health & Safety committees• Acting as the focal point for the identification, management and investigation of Serious Incidents • Acting as the Trust’s appointed Local Security Management Specialist• Attendance at court cases (Coronial, Civil and Criminal) as the Trust’s representative or in a support role• Single point of contact for Northumbria, Durham and Cleveland Police Forces• Media management duties in connection with the Trust’s Communications Department• Role of Family Liaison Officer and co-ordination of family liaison per NHS Duty of Candour• Nominated CCTV officer for Trust enquiries• Risk Assessments identifying health, safety and security hazards, recommending appropriate control measures• Provision of training documents, contribution to annual training needs analysis and delivery of trainingSkills utilised: coaching and motivating staff, involvement in projects, delivering change, recruitment and training. Knowledge and application of MS office packages and Ulysses Safeguard (integrated risk management system) in order to fulfil the demands of clinical colleagues and senior management.Redundancy as part of a Trust wide organisational restructure.

Newcastle Upon Tyne, United Kingdom

A conscientious professional with extensive staff and management experience in the public and private sectors regarding all aspects of regulatory risk frameworks. This includes insurance provision, claims assessment, patient risk and health and safety management. I have a successful track record of creating partnerships across a wide range of agencies including risk management companies, HM Coroners, Police, the NHS, local and central government. This has included working in target driven environments for large corporate organisations. Professionally qualified through the Association of Chartered Insurance Institute. I also possess qualifications in Health and Safety (NEBOSH General Certificate), Risk Management (IRM International Certificate) and Security Management (NHS Protect Security Management accreditation).

Newcastle Upon Tyne, United Kingdom

Responsible for the management of claims made by and against the Trust, including clinical negligence, employers and public liability, property, personal accident and motor (trade and fleet). Also the Trustwide co-ordination of HM Coroner enquiries.This included: • Undertaking evidence gathering including the supervision of enquiries from HM Coroner and the Police• Providing reports (investigation / expert) & findings within the framework of both statutory & corporate governance• Undertake change analysis following claims investigation, introducing lean models of working practices to eradicate overly complex or lengthy procedures• Renewal and purchase of new insurance policies• Appointed lead in large value property claims • Undertaking role as an appointed / trained Trust Fire Marshall • Focal point for risk management standard audits conducted by the Trust’s InsurersSkills utilised: adaptability in order to quickly learn specialist in house software (i.e. Fleet) and objective assessment of current policies and procedures. Ability to provide effective & efficient solutions.

Newcastle Upon Tyne, United Kingdom

Managed AXA's claims unit based at Northern Rock, consisting 3 teams (Helpline, Administration and Technical) of 25 staff, handling 20,000 claims a year to values up to £100,000. Acted as an ambassador for both companies. Claim handling authority of £100,000 and personal cheque authorisation limit of £50,000. Nominated contact for AXA’s National Counter Fraud team and the appointed Loss Adjuster’s Counter Fraud Solutions Unit. Close liaison with Mortgage and Insurance Underwriters to improve risks and security.Achievements1. Achieved ‘green’ rating on all audits undertaken during tenure. This is the highest rating reflecting levels of leadership, staff motivation, training and development of skilled teams. 2. Designed and initiated dual skill training of Helpline and Administration staff increasing ability to deal with peak workflows. 3. Sourced a third party provider via tender and contract process. 4. Implemented a process to reduce the risk of cases being closed where monies owing went un-recovered. As a result the recovery rate went from 1.8% to 2.6% higher than the company’s overall corporate figure. 5. Implemented a fraud strategy that increased cases being investigated by 42% and savings by 91% (from £74,000 to £141,134) in the last 2 years. 6. Initiated a method for reviewing third party provider complaints. As a result justified complaint levels reduced from 4% to 1.5% in 3 years. Written a Departmental plan that organises resource to deal with catastrophe/severe weather events.

Newcastle Upon Tyne, United Kingdom

Handled a vast range of cases in the private and commercial sectors including fraud. Close liaison with Underwriters and Risk Surveyors to identify risks/security shortfalls and actions for improvement. Developed an excellent knowledge of the business environment and ability to network. Established a process for the disposal of motor salvage by confidential tender. Achieved a professional qualification to degree level via self-study outside of core work hours

Accredited Security Management Specialist, Security, Pass

General Certificate Of Risk Management, Risk Management, Merit

National General Certificate In Occupational Health And Safety, Distinction

Associateship Of The Chartered Insurance Institute (Acii), Insurance, Pass

ACII - including modules English Law and The Business Environment 1992