David Elliott Email & Phone Number

As an experienced ICT and Business System Manager, I have extensive demonstrated experience leading end to end IT functions in organisations of 100+ users within B2B/B2C manufacturing and engineering industries. My strengths include; End to End IT Support and training, SQL Reporting, Excel Models and automation (including macros and power query), SAP Business One (including Integration Framework) and Business Process Optimisation. My ability to learn new tasks and systems easily, ability to analysis & problem-solving skills, combined with experience working with multiple priorities with time/financial pressures has led to significant improvements in Production, Service Centre, Financial, Sales.With a passion for helping businesses and users achieve strategic and financial targets, and a personal mission to help businesses work smarter not harder, I have successfully supported businesses through system changes and growth periods.

Listed skills include Business Process Improvement, Microsoft Excel, Sap Business One, Embedded Sql, and 8 others.

• 

  Ict Coordinator

  Hsy Autoparts

  Apr 2024 - Present - Ringwood, Victoria, Australia

  Support and implement digital strategy for company objectivesManage supplier relationships for strategy alignmentEnsure prompt ICT support with sufficient resourcesMeasure and monitor system and helpdesk performanceCoordinate release of new developments with Head of DigitalProvide Level 1&2 service desk support for internal/external usersMaintain systems, policies, and procedures for risk managementConduct risk assessments and implement controls as… Show more Support and implement digital strategy for company objectivesManage supplier relationships for strategy alignmentEnsure prompt ICT support with sufficient resourcesMeasure and monitor system and helpdesk performanceCoordinate release of new developments with Head of DigitalProvide Level 1&2 service desk support for internal/external usersMaintain systems, policies, and procedures for risk managementConduct risk assessments and implement controls as agreedEstablish user access rights and permissions for key ICT systemsDocument user access framework and guidelinesAssist in implementing business continuity plan for critical functionsRegularly back up company IP and systemsSupport and maintain phone system (Cisco)Develop and maintain training material for core systemsEnsure regulatory compliance of key IT systemsCollaborate with ICT team on new branch builds and upgradesAdminister email, Exchange, and Active Directory accountsManage software licensing agreementsMaintain asset register for all ICT hardwareFoster outcome and performance-focused culture Show less