David Engle Email & Phone Number

* Oversee the centralized medical management operations including the development of key performance metrics, policies, procedures, workflows, training and auditing* Monitor and manage workflow/work volumes in centralized medical management operations* Evaluate existing medical management practices and identify best practices. Collaborate with Health Plans to establish standardized “play books” to ensure effectiveness and efficiency* Ensure new Health Plans’ medical management programs are integrated with existing Health Plans in terms of policies, procedures, workflows, reporting, auditing, etc.* Explore new approaches to work processes by utilizing continuous process improvement techniques to eliminate waste and ensure resources are allocated to high value activities* Collaborate with various departments within the Health Plans and corporation to ensure accreditation standards are achieved* Lead cross functions work teams to design and implement new medical management programs* Analyze data to make informed decisions regarding existing and new medical management programs

Clayton, Mo

Provide support to health plans through collaboration to develop effective and innovative initiatives with regards to medical trends, industry changes and state requirements.

Greater St. Louis Area

Responsible for defining detailed requirements, analyzing business needs and validating solutions with Electronic Health Record project teams and end-users. • Accomplished successful implementation of MyChart for CaroMont• Coaching CaroMont coworkers to increase knowledge and build success• Provide Support for over 10 implementations including Urology, Pediatric Genetics, Cardiology, OB/Gyn and Beacon• Provide support to end-users for application enhancement via Mercy Service Manager and Specialty Council Requests

Lehigh Valley Health Network, Allentown, Pa

Working with the team to develop physician Epic demonstrations, finalizing curriculum and patient and user build.* Customizing classroom and skill practice exercises for over 25 specialities.* Pilot training for physician and clinic support roles.* MST patient build and duplication.* Develop learning tools based on version 2014 Epic recommendations.

Tacoma, Washington

Providing fast paced triage and issue resultion in a high-volume call center for CHI hospitals in the Seattle/Tacoma, Wa region with Epic Go-Live Implemenation.Drawing on 8 years of Epic experience, ensuring that new users have effective access for a health care system with over 30,000 employees.

Greater St. Louis Area

Our team is responsible for delivery of all clinical applications of the Mercy Electronic Health Record (Epic), both in the outpatient (Ambulatory) and inpatient settings. Mercy has over 33,000 coworkers live on our EHR in Louisiana, Oklahoma, Arkansas, Kansas and Missouri.

Greater St. Louis Area

Perform and lead various analysis and interpretation to link business needs and objectives for assigned function and implement process improvements.• Lead the support of business initiatives through data analysis, identification of implementation barriers and user acceptance testing of various systems• Lead the identification and analysis of user requirements, procedures, and problems to improve existing processes• Resolve issues and identify opportunities for process redesign and improvement• Perform detailed analysis on multiple projects, recommend potential business solutions and ensure successful implementations, including improvements and revisions to business processes and requirements• Evaluate risks and concerns and communicate to management• Coordinate with various business units and departments in the development and delivery of training programs• Develop, share, and incorporate organizational best practices into business applications• Oversee all changes to departmental policies and procedures, including communicating and implementing the changes• Serve as the subject matter expert on the assigned function product to ensure operational performance

B.S., Human Environments

Masters Of Science

Master Of Science - Ms

M.S., Counseling