Support the full Residential business P&L and comprehensive financial analysis of the business performance including pricing, raw material costs, manufacturing performance, distribution costs, etc.Perform financial analysis of business impacts to mitigate risk and create value through opportunitiesExecute key components of the Residential annual plan including the pricing, demand plan, RC budgets as well as coordinating the alignment of assumptions with the other functions including Supply Chain & ManufacturingProvide analytical support to key Residential growth and strategic initiatives (including enterprise priorities & large cross functional projects) through involvement in business case reviews, valuation methodology and financial analysis including KPIs to measure performance against goalsOversee financial analysis performed for sales leadership including incentive compensation plans, monthly financial reviews with the area sales teams, and development of data and analytics from the SalesForce platformReport all monthly results and prepare quarterly trade group analysisMaintain Residential sales force commission/bonus plan modeling and documentationExecute analysis of Residential performance against the market and competitor benchmarkingDevelop understanding of the manufacturing performance of the Residential plant network, financial impacts and supports financial analysis on capital projectsSupport the Marketing team in the quantification of financial impacts related to programs/initiatives, product roadmaps, new product launches, sku rationalization, etc.Identify opportunities to improve financial reporting and analysis with enhanced data capture, system improvements, etc.

Analyze, understand, and maintain contractor and distributor pricing by marketAssist with Sales Incentive programs, which include Annual and Rebate programsProvide reporting, tracking, run P&L’s and give updates to key stakeholdersSupport day to day operations and assist with creditsPerform as a member of an agile focused team

Provide exceptional customer service and order fulfillment for Residential and Commercial Roofing customers and distributorsProcess, update and maintain orders from incoming customer emails and callsProvide detailed product, shipping, and delivery informationProvide excellent follow up on customers job sites as well as coordination with the Plant on scheduled delivery dates and timesAssist in managing “White Glove”, private label, and strategic accountsSupport the Sales team for inquiries and provide on demand reportsDistribute and coordinate daily work flow with team membersAssist in training new hires

Interacted daily with customers and provided end to end sales service and supportProcessed orders/requests and organize workflow to meet customer time-framesManaged and handled all customer inquiries and concernsTracked orders and provided detailed and updated information to customersAssigned as responsible key holder for store location

Assisted financial planner with creating marketing databasesResearched potential and current client contact information Created data groups for email blasts

Provided excellent customer service and supportDesigned and installed landscapes for residential and commercial clientsDiagnosed and solved problems encountered by customersOperated heavy machinery including: forklifts, tractors, and a bucket-loaderTrusted key holder and drove company vehicles on a daily basis Conducted maintenance of nursery