Regional Director Of Operations Ii
Louisville, Kentucky, United States
Direct operations of 14 wholesale optical labs in Wisconsin, Michigan, Louisiana, Florida, Ohio, West Virginia, Tennessee, Illinois, Kentucky & Texas- sales totaling >$211M annually. • Executed regional strategy, boosting network productivity 43% and slashing OPEX by $1.75M annually.• Managed $211MM P&L achieving 11% POS Variance to budget (10 % growth in top line vs. -1% growth in spend)• Directed lab management teams, building dynamic and award-winning leaders for the next generation.• Aligned team efforts with business priorities- Tying action plans into budgetary & KPI results.• Upheld manufacturing and safety standards – 0 recordable injuries in 8+ years across 14 facilities• Introduced KPI dashboards – built individual operator/station dashboards for increased and sustainable results.• Educated Lab Managers on P&L – coaching on how to eliminate “noise” & action-plan for results.• Led projects -Built a self-service customer portal, led project to improve SLA to 95%, cut shipping costs $3MM/YR. • Successfully managed 16 mergers and acquisitions, maintaining high retention rates (average 110% retention).