David Flint Email & Phone Number

Columbus, Ohio Area

Manage sourcing & operations process and procedure to better direct approximately 180 plus sub-contracted thermal management service provider companies that promotes ease of doing business with Vertiv (Previously known as Emerson Network Power), being more consistent and allow improved profitability.My assignment requires involvement in all aspects of the business, not only working with our contracted service companies but also to include interaction with the factory, factory engineers, all levels of management, sales, marketing, finance, sourcing and IT. P&L responsibilities. Serve as the escalation point for all unresolved subcontractor service issues.

Columbus, Ohio

Manage sourcing & operations process and procedure to better direct approximately 170 plus sub-contracted thermal management service provider companies that promotes ease of doing business with Emerson Network Power, being more consistent and allow improved profitability.My assignment requires involvement in all aspects of the business, not only working with our contracted service companies but also to include interaction with the factory, factory engineers, all levels of management, sales, marketing, finance, sourcing and IT. P&L responsibilities. Serve as the escalation point for all unresolved subcontractor service issues.

Virginia And Washington Dc Areas

Direct technical services, equipment, repair & preventative maintenance, new equipment startup, tools, performance, and reporting within assigned geographical area to maintain and grow the Emerson Network Power - Liebert Precision Air Service division. Manage, coach, mentor, and evaluated a 11 employee, 24/7 workforce. Accountable for 11 service vehicles stocked with tools and inventory for the Washington DC and state of Virginia. Manage customer accounts. Serve as the escalation point for all unresolved market service issues

Direct all technical services, equipment, maintenance, tools, performance, and reporting within assigned geographical area to maintain and grow the tw telecom fiber optic network for internet and voice services. Manage, coach, mentor, and evaluated a 6 employee, 24/7 workforce. Accountable for 7 service vehicles, 2 Switching Centers, 2 POP’s, 4 multi-million dollar warehouse operation locations and all market fiber optic-rings to include all nodes throughout. Serve as the escalation point for all unresolved market service issues.

Directed all technical services, equipment, maintenance, tools, performance, and reporting within assigned geographical area to maintain the Sprint/Nextel wireless network. Managed, coached, mentored, and evaluated an 11-employee, 24/7 workforce. Accountable for 9 service vehicles, 1 Cincinnati-based Mobile Switching Center (MSC), a multi-million dollar Cincinnati-based warehouse operation, 700 cell towers throughout the area, and 238 repeaters. Served as the escalation point for all unresolved market service issues.* Transitioned market team from Sprint / Nextel to Ericsson and completed all transition activities on schedule, including Ericsson transitional and safety training as well as issuance of security badges and system access rights. Kept team motivated and focused through this change.* Inventoried, audited, and accounted for multi-million dollar equipment inventory, including all market circuit board sparing, tools, test phones, 9 trucks, and a ~ 50+ portable generator fleet. Completed inventory ahead of schedule.* Spearheaded the documentation and clarification of Ericsson’s employee credit policies. Worked closely with the finance department. Documentation was incorporated into a corporate-wide training PowerPoint.* Scheduled, tracked, and reported on all market test calls and drive testing that validate RF coverage and quality for any software or hardware changes as needed to ensure coverage, voice and data service quality.* Held final approval authority for all Change Management Request involving assigned market and communicated changes to team. Maintained final overview authority of any conflicting projects that might cause service disruptions.* Managed all warehouse facility services and mechanical systems for the MSC, including AC/DC electrical, backup power, fire systems, and HVAC systems.* Served as the MSC disaster recovery lead for Ohio, a market Disaster Recovery team member, and liaison for the market’s fire and police depts.

In charge of all aspects of maintaining the Sprint / Nextel wireless network for the 700-cell tower Cincinnati market, including service vehicles, maintenance, and parts and equipment. Directed a multi-million dollar warehouse operation. Managed, coached, mentored, and evaluated an 11-employee, 24/7 workforce. Met monthly with the local marketing and RF engineering teams to review service and coverage issues. Volunteered, attended, and participated in committee and project meetings, providing guidance and information as needed.* Built the Cincinnati market’s wireless switch from the ground up and managed the daily operations and maintenance of 700 cell sites, 238 repeaters and 1 warehouse with 11 local network employees. * Guided the market’s cell site growth and technology improvements from a 149 cell site territory to 700 cell sites. Directed technology upgrades.* Program managed Mobile Switching Center (MSC) technology improvements and hardware / software upgrades territory-wide without any significant service interruption.* Spearheaded and supported various disaster recovery efforts within assigned and non-assigned markets throughout a tri-state area to repair service lost due to storms, wind, tornados, and floods. * Developed a disaster recovery assistance plan to quickly mobilize teams and equipment to assist other markets in restoring coverage due to outages caused by catastrophic occurrences such as Hurricanes Katrina and Ike. All service restorations were completed in record times with little noticeable customer impact and no employee injuries.* Partnered with corporate security on various projects to design secure Sprint wireless network solutions, including an MSC security template to control Sprint employee and vendor access to highly sensitive areas.* Piloted Sprint’s Work Force Management (WFM) “Task on Arrow” meetings to help recommend tools and processes for WFM. Presented market test results and assessment to the executive team.

tbd

Sr. Lead Engineer

Workforce Management

All functions of a local operating telephone company, to include install repair phone, line, buried and aerial cable, single, coin, key and pbx phone systems, analog (x/y) and digital central office switches, line assignments etc.