David Fox, Mba Email & Phone Number

• Developed and led a comprehensive data integrity strategy to enhance overall data quality and ensure regulatory compliance.
• Guided cross-functional teams in delivering NCQA/HEDIS training, improving departmental compliance and member satisfaction.
• Enhanced HEDIS audit processes through meticulous planning, improving audit success rates and operational efficiency.

Indianapolis, Indiana, United States

• Supported efforts to improve member and provider satisfaction initiatives by conducting effective root cause analysis and implementing sustainable change for over two million members.
• Led strategic and project initiatives while applying DMAIC and DMADV principles, resulting in improved consumer experiences for stakeholders to support business change and efficiency throughout the organization while.
• Monitored mid to large-scale complex change initiatives for teams ranging from 5 to 15 individuals while considering organizational strategies, compliance with market laws, consistent application of business processes.
• Conducted cost and data analysis to recognize potential issues to drive thoughtful, data-driven recommendations for prioritization, solution design, issue management, risk identification, and mitigation.
• Leveraged Microsoft Excel, Tableau, and analytical skills to examine data, develop visualizations, identify opportunities, and deliver recommendations for automation opportunities to support process optimization and.
• Developed effective communication to provide key insights to the leadership team, concisely and accurately delivering critical messages with supporting data on the project's status.

Indianapolis, Indiana, United States

• Led cross-functional teams of 25+, managing multiple complex projects with end-to-end ownership, ensuring timely completion of critical deliverables, and promoting collaboration within diverse virtual teams.
• Utilized solid project management skills to advocate for Sales, external clients, internal resources, and vendor partners to prioritize and launch health products in a client-facing role by leading groups of.
• Received a 'Value in Action' award for success in tracking and prioritizing projects through client coordination by planning implementation milestones, documenting business requirements and project scope, monitoring.
• Developed action plans, managed a detailed project schedule by utilizing project plans, identified areas of improvement through business expertise, and mitigated risks while assuming full responsibility as the liaison.
• Partnered with internal and external resources to define and track PGs and SLAs during the product's life cycle.
• Assessed risks and escalated issues, while considering process improvements and recognizing opportunities for optimizing end-to-end processes.

Indianapolis, Indiana, United States

• Researched, adjusted, and adjudicated Healthcare claims while maintaining high-qualitystandards.
• Demonstrated operational support and examined claims thoroughly.
• Conducted policy interpretation while consistently maintaining production goals.
• Mentored associates by answering day-to-day questions and accurately teaching benefits and policies.

Doctor Of Business Administration Candidate, Data Analytics

Master Of Business Administration - Mba, 3.95

Bachelor Of General Studies, Minor: Management, Business Information Technology, Computer Applications, Classic Cultures

Activities and Societies: Sigma Phi Epsilon fraternity