David Brittain Email & Phone Number

Roanoke, Virginia, United States

Roanoke, Virginia Area

Recruited to help, advise and guide Verizon Enterprise Solutions clients in selection of appropriate solutions to match identified business needs. Provide technical information and support to Sales Account Managers in achievement of global revenue objectives. Articulate high-level architecture solutions connecting business requirements with technology. Define product and solution interoperability including required measurement tools and support structure.  Led strategy discussions… Show more Recruited to help, advise and guide Verizon Enterprise Solutions clients in selection of appropriate solutions to match identified business needs. Provide technical information and support to Sales Account Managers in achievement of global revenue objectives. Articulate high-level architecture solutions connecting business requirements with technology. Define product and solution interoperability including required measurement tools and support structure.  Led strategy discussions with customers to anticipate and address long-term business needs and identify appropriate alternatives.  Develop and maintain a comprehensive understanding of the communications industry, systems, procedures, networks and services.  Created solutions to complex problems with analysis of situations and data requiring an in-depth evaluation of variable factors. Exercises judgement in selecting methods, techniques and evaluation criteria for obtaining results. Show less

Roanoke, Virginia Area

Promoted to direct outside sales team (VA/WV based) and support staff responsible for 60 domestic and global commercial and government accounts generating ~$22M in annual revenue. Provide expertise in strategic planning, technical product knowledge, and team supervision, training (one-on-one coaching/employee development) and motivation (weekly sales/teleconference meetings). Utilize InfoPro database (comprehensive sales and lead tracking, forecasting, pricing, contract… Show more Promoted to direct outside sales team (VA/WV based) and support staff responsible for 60 domestic and global commercial and government accounts generating ~$22M in annual revenue. Provide expertise in strategic planning, technical product knowledge, and team supervision, training (one-on-one coaching/employee development) and motivation (weekly sales/teleconference meetings). Utilize InfoPro database (comprehensive sales and lead tracking, forecasting, pricing, contract generation). Represent full line of communications products/services including voice/data CPE, broadband video, next generation IP network services, network access, long distance and other services. Partner with outside vendors to sell solution centric professional services (security, web hosting, managed services and other outsourced solutions). Lead and motivate team to achieve goal of >$3M in incremental revenue growth per year. Show less

Roanoke, Virginia Area

Accepted newly created position when Verizon Enterprise Solutions Group was eliminated. Led team of Sales Engineers in providing technical support to ensure sales proposals/objectives in line with technical capabilities (engineering, financial, customer service and project management parameters). Focused on sales/service to commercial accounts (all industries) in Virginia. Held full responsibility for recruitment, training, coaching and evaluations. Reorganization eliminated position in… Show more Accepted newly created position when Verizon Enterprise Solutions Group was eliminated. Led team of Sales Engineers in providing technical support to ensure sales proposals/objectives in line with technical capabilities (engineering, financial, customer service and project management parameters). Focused on sales/service to commercial accounts (all industries) in Virginia. Held full responsibility for recruitment, training, coaching and evaluations. Reorganization eliminated position in December 2006. Represented all products/services within voice/data CPE (Customer Premise Equipment) and voice/data networking product line; developed SE “subject matter experts” to maximize support. Led/participated in extensive customer meetings via teleconference, netconference and/or on-site. Led commercial market turnaround from underachieving in 2003 (~70%) to profitability in 2005 (~105% of goal) and 2006 (~110%). Show less

Roanoke, Virginia Area

Recruited by upper management for new position within ESG. Provided expertise in cutting-edge technology (IP services, remote LAN access, web hosting, web services) and valued added services. Served as trainer and technical resource to sales/sales engineering teams to close sales, ensure successful installation and customer satisfaction. Verizon restructured in early 2004 and eliminated ESG. Conducted market and potential customer analyses to identify/capture sales… Show more Recruited by upper management for new position within ESG. Provided expertise in cutting-edge technology (IP services, remote LAN access, web hosting, web services) and valued added services. Served as trainer and technical resource to sales/sales engineering teams to close sales, ensure successful installation and customer satisfaction. Verizon restructured in early 2004 and eliminated ESG. Conducted market and potential customer analyses to identify/capture sales opportunities. Developed lead generation, customer account and product penetration strategies. Prepared technical/sales proposals and conducted presentations to key decision-makers. Provided key input in response to RFP (comprehensive multi-site voice and network platform) for local municipal government (impacting Courts, Fire, Police, Sheriff, Administration, Parks & Recreation, Utilities and other departments). Interacted at all government levels and collaborated closely with legal, finance and other internal corporate departments. Show less

Roanoke, Virginia Area

Promoted to position of broader scope following regulatory change allowing combined sales of equipment and line service. Provided technical sales expertise in designing/selling total communications systems solutions (applying advanced/emerging technologies) for complex business problems. Projects ranged $1K to >$5M. Participated in Telemedicine Showcase and Healthcare Seminars. Retained following Bell Atlantic/GTE merger.  Ensured primary focus on developing… Show more Promoted to position of broader scope following regulatory change allowing combined sales of equipment and line service. Provided technical sales expertise in designing/selling total communications systems solutions (applying advanced/emerging technologies) for complex business problems. Projects ranged $1K to >$5M. Participated in Telemedicine Showcase and Healthcare Seminars. Retained following Bell Atlantic/GTE merger.  Ensured primary focus on developing innovative, “best-fit” solutions to meet customer needs. Developed and nurtured partnerships with leading vendors and service integrators to drive sales. Provided critical technical sales input in proposals/projects for industries across-the-board, including health care (requiring quick/easy access to complex data, real-time/streamlined communication flow and highly flexible, scalable systems), education, non-profit organizations and others.  Participated on the Networking Subcommittee for inclusion in Salem CPS Technology Plan 2002-08. Plan included Wireless Labs and instructional Video, Voice and Data Convergence. Show less

Roanoke, Virginia Area

Redirected career from service to outside sales/sales engineering, expanding knowledge and career advancement opportunities. Initially focused on equipment (PBX, Key Systems, Paging, Modems, Multiplexers, Voice Mail, ISDN, Centrex Support Products) when early deregulation required separate operating companies to represent equipment/hardware and line service.

Roanoke, Virginia Area

C&P Telephone Company of Virginia, Roanoke, VAASSISTANT MANAGER – VERTICAL SERVICE SPECIALIST, March 1988-June 1989ASSISTANT MANAGER-MARKETING (temporary), November 1988-December 1988Earlier experience (September 1978-March 1988) and promotions with C&P Telephone Company of Virginia / Bell Atlantic include SERVICE REPRESENTATIVE, Blacksburg, VA, 1978-79; ACCOUNT INQUIRY SPECIALIST, Roanoke, VA, 1979-81; and VERTICAL SERVICE SPECIALIST, Roanoke, VA, 1981-88 – retained/promoted… Show more C&P Telephone Company of Virginia, Roanoke, VAASSISTANT MANAGER – VERTICAL SERVICE SPECIALIST, March 1988-June 1989ASSISTANT MANAGER-MARKETING (temporary), November 1988-December 1988Earlier experience (September 1978-March 1988) and promotions with C&P Telephone Company of Virginia / Bell Atlantic include SERVICE REPRESENTATIVE, Blacksburg, VA, 1978-79; ACCOUNT INQUIRY SPECIALIST, Roanoke, VA, 1979-81; and VERTICAL SERVICE SPECIALIST, Roanoke, VA, 1981-88 – retained/promoted when company reorganized in 1981. Provided customer service relating to vertical product lines such as radio broadcast loops, two-way radio circuits and data circuits. Show less