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David Galvan Email & Phone Number

Workforce Analyst at McGraw-Hill Education
Location: Orange County, California, United States 5 work roles
1 work email found @mheducation.com 2 phones found area 614 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 2 phones

Work email d****@mheducation.com
Direct phone (614) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
McGraw-Hill Education
Role
Workforce Analyst
Location
Orange County, California, United States

Who is David Galvan? Overview

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Quick answer

David Galvan is listed as Workforce Analyst at McGraw-Hill Education, based in Orange County, California, United States. AeroLeads shows a work email signal at mheducation.com, phone signal with area code 614, and a matched LinkedIn profile for David Galvan.

David Galvan previously worked as Sr. Workforce/Reporting Analyst at Ds Waters and Sr Workforce Analyst at Ds Waters.

Company email context

Email format at McGraw-Hill Education

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{first}.{last}@mheducation.com
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AeroLeads found 1 current-domain work email signal for David Galvan. Compare company email patterns before reaching out.

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Profile bio

About David Galvan

David Galvan is a Workforce Analyst at McGraw-Hill Education. He possess expertise in forecasting, business analysis, workforce management, call centers, process improvement and 21 more skills.

Listed skills include Forecasting, Business Analysis, Workforce Management, Call Centers, and 22 others.

Current workplace

David Galvan's current company

Company context helps verify the profile and gives searchers a useful next step.

McGraw-Hill Education
Mcgraw-Hill Education
Workforce Analyst
Website
kcgcollege.ac.in
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Company profile
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5 roles · 29 years

David Galvan work experience

A career timeline built from the work history available for this profile.

Workforce Analyst

Current
Mcgraw-Hill Education

New York, Ny, Us

Workforce:Create and maintain staff schedules for ALEKS customer support to hit Contact center KPI's. Forecast incoming Phone, Email and chat contacts. Budget for peak period contact staffing.Reporting:Develop and maintain daily, weekly and monthly reporting for ALEKS customer support thru use of Salesforce and VCC phone system. Create ad-hoc reports for management when needed.Phone system administration:Administer and maintain phone system for ALEKS(Verizon VCC-InContact. This includes developing and building call flow scripts using Studio, building skill routing, dashboards and agent administration.

Jun 2015 - Present

Sr. Workforce/Reporting Analyst

Ds Waters

Reports Analyst/Senior Workforce Analyst• Responsible for the Customer Support division reporting (creation, maintenance and distribution).• Created daily, weekly and period updates to track call center KPI’s. Developed new reports based on internal customer needs.• Responsible for creating all volume and staffing forecasts for 4 national call centers. Perform detailed trend analysis and make staffing recommendations to call center senior management.• Develop procedures/guideline documents for internal teams.• Created training documents and presentations for supervisor staff regarding staffing methodology.

Jun 2003 - May 2015

Sr Workforce Analyst

Ds Waters

Responsible for report creation using Crystal report, Oracle Business Intelligence suite, MS Access and Excel.Create staffing and call volume forecast models using Excel and Aspect e Workforce Management, trend analysis and linear regression analysis.Create executive summaries and presentations using MS office and PowerPoint to clearly explain trends and technical challenges to senior management

2003 - May 2015

Workforce Management

Earthlink

Atlanta, Georgia, Us

• Created and maintained work schedules for 8 nationwide call centers.• Foretasted incoming call volume, analyzed call volume trends, and made staffing recommendations to call center management.• Created multiple reports for senior call center management.

1998 - 2003 ~5 yrs

Customer Support Recruiter

Earthlink

Atlanta, Georgia, Us

• As a Call Center Recruiter, supervised a staff of 5 coordinators to recruit and staff 8 nationwide call centers with qualified Technical Support and Customer Service representatives. Developed and conducted for call center supervisors in proper interview techniques and legal guidelines.

1998 - 2003 ~5 yrs
Team & coworkers

Colleagues at McGraw-Hill Education

Other employees you can reach at kcgcollege.ac.in. View company contacts →

MP Mandy Papacek Mandy Papacek Colleague at Mcgraw-Hill EducationDenver, Colorado, United States View → KG Kevin Gilbert Kevin Gilbert Colleague at Mcgraw-Hill EducationAtlanta Metropolitan Area, United States View → LC Luciano Cossi Luciano Cossi Colleague at Mcgraw-Hill EducationTampa, Florida, United States View → DP Dan Parvu Dan Parvu Colleague at Mcgraw-Hill EducationWesterville, Ohio, United States View → AK Anshuman Krishna Anshuman Krishna Colleague at Mcgraw-Hill EducationBoston, Massachusetts, United States View → CB Casandra Banks Casandra Banks Colleague at Mcgraw-Hill EducationUnited States View → AB Andy Bloom Andy Bloom Colleague at Mcgraw-Hill EducationWest Orange, New Jersey, United States View → SP Sam Polak Sam Polak Colleague at Mcgraw-Hill EducationNew Haven, Connecticut, United States View → KC Katie Cowin Katie Cowin Colleague at Mcgraw-Hill EducationNew York City Metropolitan Area, United States View → TY Tim Yetzina Tim Yetzina Colleague at Mcgraw-Hill EducationColumbus, Ohio Metropolitan Area, United States View →
FAQ

Frequently asked questions about David Galvan

Quick answers generated from the profile data available on this page.

What company does David Galvan work for?

David Galvan works for McGraw-Hill Education.

What is David Galvan's role at McGraw-Hill Education?

David Galvan is listed as Workforce Analyst at McGraw-Hill Education.

What is David Galvan's email address?

AeroLeads has found 1 work email signal at @mheducation.com for David Galvan at McGraw-Hill Education.

What is David Galvan's phone number?

AeroLeads has found 2 phone signal(s) with area code 614 for David Galvan at McGraw-Hill Education.

Where is David Galvan based?

David Galvan is based in Orange County, California, United States while working with McGraw-Hill Education.

What companies has David Galvan worked for?

David Galvan has worked for Mcgraw-Hill Education, Ds Waters, and Earthlink.

Who are David Galvan's colleagues at McGraw-Hill Education?

David Galvan's colleagues at McGraw-Hill Education include Mandy Papacek, Kevin Gilbert, Luciano Cossi, Dan Parvu, and Anshuman Krishna.

How can I contact David Galvan?

You can use AeroLeads to view verified contact signals for David Galvan at McGraw-Hill Education, including work email, phone, and LinkedIn data when available.

What skills is David Galvan known for?

David Galvan is listed with skills including Forecasting, Business Analysis, Workforce Management, Call Centers, Process Improvement, Customer Satisfaction, Operations Management, and Team Building.

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