David Gerla Email & Phone Number

Bloomington, Minnesota, United States

Creates digital training assets and performance support tools for internal and external clients.

Writing technical documentation for company video products.Collaborating with subject matter experts and project managers to deliver accurate documentation that the users need.Auditing previously published articles and updating their style and content as necessary.

Bloomington, Minnesota

Provide general information, written and verbal, about the company to the public.Assist users with UI navigation and reaching their service providers for further help.Support legacy accounts: manage hardware orders, billing, and system trouble conditions.

Greater Minneapolis-St. Paul Area

Technical SupportReseller Education

Drive to various department and grocery stores to organize specific shelves of product.Build large displays of sodas and juices.Keep back stock neat, and within its specified area.Keep track of mileage.Train new hires.

Grand Forks, North Dakota Area

Organizing and setting sales floor, assisting customers, opening and closing tills, training new hires.

Bachelor'S Degree, Business/Managerial Economics, 3.4

Activities and Societies: Choir member. Micro and macro economics, and many mathematics courses tailored to economic theory; calculus.

High School, General Studies, 3.452

Activities and Societies: Choir member. Most classes were general studies and music.