A PRINCE2 & ITIL-qualified IS Manager with a broad range of IT experiences having worked for organisations such as the Anglian Water Group in the UK, and Courier Australia, Bluescope Lysaght, Wesbeam and Nomad Building Solutions here in Australia.Strategic approach to successful IT leadership, engaging with business stakeholders to ensure that IT and telecommunications systems are effective, and complement the company’s business plan, and its strategic objectives.Several years experience of leading Information Technology departments containing highly skilled, multi-disciplined teams including their induction, socialisation, and for their personal development using company performance management systems.Experience of business change management including a number of strategically important software development projects; company wide ERP system, Internet facing job booking systems, Intranets, Business Intelligence Dashboards, and mobile scanning solutions.Service Operations management experience; Incident Management, Problem Management, Operation Management and the IT Service Desk.Broad Range of experience including;• Application Development and Implementation• Budgetary Management• Business Intelligence and Data Warehousing• Business process modeling and business analysis• Change Management• Cloud based services• Customer Relationship Management - Salesforce• Data Centre Environments• Disaster Recovery/Business Continuity• Enterprise Resource Planning - SAP R3, SAP Business One, Epicor• Information Governance Policies• IT Security Policies, Processes and Protocols• ITIL Best Practice Methods and Frameworks• Mobile Applications, Web Services• Oracle, Cisco, Dell, IBM, and Microsoft Technologies• PRINCE2 Project Lifecycle• Risk Management• Service Delivery Management• Virtualisation – Microsoft Hyper-V and VMware• VOIP, Mobile telephony