• Manage and coordinate the personnel functions for the Finance Department Utilities Billing & Collections including employee relations, labor relations, employee selection, discipline, organization development, and a variety of related personnel functions. • Participate in the budget development and administration; analyze proposed capital, operating, and maintenance expenditures; prepare reports and analysis related to impact of budgetary decisions; prepare financial forecasts; track and monitor budget expenditures.• Manage the Department of Utilities Billing & Collections fleet acquisition budget and coordinate the maintenance and repair of the fleet.• Prepare and present technical, administrative, and financial analytical and statistical reports that present and interpret data, identify alternatives, and present and justify conclusions, forecasts, and recommendations based on data summaries and other findings.• Confer with and advise management on departmental personnel issues, policies, and procedures to aid in resolving operational and administration issues.• Serve as the department’s liaison for the City’s Workers’ Compensation program; assist employees with program questions and/or problems.• Lead and participate in researching and analyzing departmental organization, staffing and workload data, employee/employer relations activities; collect, compile, and evaluate data; report findings and participate in the implementation of recommended actions.

• Managed the day-to-day operations of a Nonprofit organization by directing, planning, assessing, and coordinating comprehensive recreational and competitive programs and services.• Forecasted, developed, and monitored annual budgets of over 5 million; managed all department and programs purchasing activities, AP & AR and manage the budget. • Created long-term financial plans with attention to revenue generating programs and services.• Researched grants and other fundraising opportunities to assist the League.• Prepared grant applications and supporting documentation to ensure compliance with funding requirements, including researching demographic and statistical data necessary for the applications.• Managed cashiering services and credit card payments performed by staff including taking, recording, and receipting of payments for registrations. • Managed human resources functions including recruitment, selection, orientation, training, and development of volunteer and professional staff.• Managed building maintenance contracts and staff to ensure necessary repairs or replacement parts were performed.

• Manage Employee drivers, dispatcher, and administrative staff. Serve as liaison with Independent Contractor Drivers. • Manage employee driver labor hours, travel, fuel, and equipment usage to be in operating budget and P&L accountability.• Conduct fleet evaluations to ensure maintenance standards are met.• Manage daily dispatch operations and review with dispatcher on routing and back hauls. • Manage outside carrier and vendor relationships. Create and maintain positive working relationship with customers and consignees.• Plan and organize quarterly driver safety meetings.

• Manage the day to day operations to stay within a set budget, which includes fiscal, management and staff services functions.• Managing driver safety, hours, performance, conduct, route efficiency and customer service.• Supervised the scheduled maintenance and repairs of waste trucks and other company motor vehicles. • Manage dispatch operations and confer with dispatcher on routing and productivity. • Manage building maintenance contracts and staff to ensure necessary repairs or replacement parts were performed. • Developed plans and specifications for contractors to bid on company projects.• Attended City, County and Special Districts meetings for planning and implementation of various projects.• Continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures. • Manage the recruitment, selection and retention of office personnel, drivers, yardman, and delivery personnel. • Conduct monthly ride along with drivers to observe their driving habits. • Work to secure new customers and retain current customer base through meeting with them to discuss their needs. • Identified problems, diagnosed causes, and determined corrective actions.• Ensured effective and economical support concerned for the servicing of products, systems, and equipment.• Attended and participated in professional group meetings and trainings.

• Dispatcher, responsible for coordinating distribution of loads for maximum efficiency with respect to personnel availability and weight restrictions.• Resolved problems in area of logistics to ensure delivery commitments were met.• Ensured that company meets all DOT regulations.• Interviewed, screened, and recruited job applicants to fill existing job openings.• Discussed personnel needs with department supervisors to prepare and implement recruitment program.• Conducted quarterly safety meetings.• Input of driver logs to verify hours of service

• Ensured effective and economical support concerned for the servicing of products, systems, and equipment.• Dispatcher, responsible for evaluating amount of product going out and distributing load quantity for maximum efficiency with respect to personnel availability and weight restrictions.• Assigned driver trainers to train new employees in all aspects of company procedure for distribution of product including driving, proper rotation, invoicing, displays, merchandising and money handling.• Resolved problems in area of logistics to ensure delivery commitments were met.• Directed and coordinated activities of wholesaler's distribution warehouse.• Assisted subordinates and supervisors in identifying and resolving problems.• Assigned workers to specific duties, such as verifying amounts, storing incoming merchandise, and assembling customer orders for delivery.• Established operational procedures for verification of incoming and outgoing shipments, handling and disposition of merchandise and keeping of warehouse inventory.• Coordinated activities of distribution warehouse with activities of sales, record control and purchasing departments to ensure availability of merchandise.