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Clinical duties included psychiatric evaluations of patients referred to crisis service and supervision of Crisis Workers and Child and Adolescent Crisis Workers.• Administrative duties included extensive program development, process improvement, enhancing communications between the Emergency Department (ED) and Psychiatric services to ensure effective continuity of care for patients.• Worked collaboratively with senior administration and community stakeholders in continuous process… Show more Clinical duties included psychiatric evaluations of patients referred to crisis service and supervision of Crisis Workers and Child and Adolescent Crisis Workers.• Administrative duties included extensive program development, process improvement, enhancing communications between the Emergency Department (ED) and Psychiatric services to ensure effective continuity of care for patients.• Worked collaboratively with senior administration and community stakeholders in continuous process improvements throughout one of the busiest Emergency Departments in Ontario.• Worked extensively with the Emergency Department Mental Health Alliance to improve care across the LHIN.Process Improvements and Innovations:- Designed and implemented an “electronic whiteboard” application to improvecommunication between EPT and inpatient units. Through the implementation of this tool, there was a 40% reduction of time from Disposition to Bed, once an inpatient bed became available.- Developed “Fast Forward” system for early screening and brief focused assessment of mental health patients presenting to our ED. This system reduced the number of full psychiatric consults by 50%, significantly decreasing waiting time for psychiatric consults and enhancing patient flow.- Developed system for tracking police apprehensions (“EDPs”) brought to St.Joseph’s. Data from this system was instrumental in modification of provincialreporting requirements for police, to track EDPs as a unique data item.- Developed high-level design for standalone “code white button” [panic button] testing stations. Show less

Clinical care and supervision of multi-disciplinary outpatient team (social worker, case manager, occupational therapist).Process Improvements and Innovations: - Developed open-access online scheduler permitting 24/7 access to intakeappointments for referrals from the Emergency Department, inpatient and day hospital programs. Waiting time for initial assessment appointment fell from over a month to less than a week. This ensured high-risk patients received access to care in a… Show more Clinical care and supervision of multi-disciplinary outpatient team (social worker, case manager, occupational therapist).Process Improvements and Innovations: - Developed open-access online scheduler permitting 24/7 access to intakeappointments for referrals from the Emergency Department, inpatient and day hospital programs. Waiting time for initial assessment appointment fell from over a month to less than a week. This ensured high-risk patients received access to care in a timely manner, mitigating risk and reducing ED visits. Show less

• Psychiatric consultation for Clinical Team serving Toronto Police Service Divisions 11 & 14.• Process Improvements and Innovations: - Redesigned and simplified clinical encounter form. - Developed and led trial of mobile data retrieval and reporting. Two trials (onewith an ‘ultrabook’, the other with a subnotebook), convincingly demonstrated that neither technology produced sufficient benefit to warrant continued use.

Attending psychiatrist for 2 to 3 beds on 6-bed Child & Adolescent Crisis Unit.

Designed plan for reorganization of outpatient clinic, which was implemented by incoming Chief in 2012. The plan provided a more concise model of care that was more effective for patients, clinicians and the community.

Developed the Service, and served as primary psychiatrist. This service provided high risk patients with quick access to psychiatric care in order to avoid ED visits, admissions or readmissions. The team engaged community stakeholders to ensure a seamless care plan was provided for these high risk patients while they transitioned between care partners. Worked closely with Family Physicians to ensure psychiatric support was provided to them to enhance their comfort level in caring for patients… Show more Developed the Service, and served as primary psychiatrist. This service provided high risk patients with quick access to psychiatric care in order to avoid ED visits, admissions or readmissions. The team engaged community stakeholders to ensure a seamless care plan was provided for these high risk patients while they transitioned between care partners. Worked closely with Family Physicians to ensure psychiatric support was provided to them to enhance their comfort level in caring for patients with psychiatric needs. Show less