Lead the competence verification strategy, ensuring internal training is effective and consistent with other industry leadersEnsure all NR Training centres are fit for purpose, and train iaw. standards and guidelinesLead the QA and Evaluation teams, oversee safety across NR TrainingAuthor Quality Management Standards iaw. all legislation, policies and standardsEnsure all training products meet the needs of customers, help to enhance engagement, efficiency, and effectiveness; and drive home our NR safety culture.

Manage the Traction & Rolling Stock, Off-track and Lineside portfolios for NR Route Services. Ensure that all training/competence requirements are scoped and resourced accordingly via liaison with Senior Learning Designers, and Learning Designers/Media Developers.Manage projects throughout, problem solve and facilitate the creation of training solutions.Act as POC to access the creation of new training within portfolio.Work closely with Heads of Discipline to ensure a safe, efficient and professional workforce.

Manage the Learning Designers responsible for the Analysis & Design of Network Rail Training's output.Mentor and support the embedding of Systems Approach to Training within team.Liaise with business areas to deliver best fit training solutions.

Use the full suite of Systems Approach to Training tools to analyse, design and develop training across multiple disciplines within Network Rail.

Duties include:-• Managing the Team responsible for the below, as well as delivering same outputs.• Designing, delivering and developing all DCTS courses, specifically the Defence Systems Approach to Training (DSAT) management and practitioner training courses. • Designing and developing course materials and support resources. • Providing specialist training advice and guidance to the wider Defence community. • Participating in evaluation activities and the validation of DCTS outputs.• Designing and developing advice and guidance documentation (Defence Training Support Manuals).• Conducting training and development research and development activities.• Representing DCTS externally at meetings/conferences etc.• Line managing ICT support provision within the establishment.Courses managed and taught include:-AuditInternal ValidationExternal ValidationDefence Training ManagerTraining Needs AnalysisTraining Design.

Responsible for:-• Lead on the preparation, delivery and evaluation of nationwide outreach programs and related activities as part of the Building for the Future Activity Plan.• Established positive working relationships with regional and national museums.• Managed contractors and suppliers for learning and outreach program.• Boosted profile of Waterloo 200 bicentennial.• Created online learning packages for schools. • Developed, maintained and managed the formal and informal learning materials and resources, with special responsibility for the National Army Museum Handling Collection.• Working with Regimental and Corps Museums, and other Activity Plan project partners.

• Managed and co-ordinate the Luton remembers the First World War project strands to ensure the successful delivery of the programme.• Ensured that plans were based on the desired outcomes of the programme, and that consultation and evaluation were embedded in each strand of the programme from its outset.• Stimulated and co-ordinated partnerships with University of Bedfordshire, the third sector and other bodies to ensure the programme was inclusive in its delivery mechanism. Ensured the appropriate representation on both the steering group, the project management group and in the project’s delivery.• Achieved the successful take-up of the programme by establishing detailed groundwork and preparation with participants, tested the appropriateness and popularity of the proposed activities and amended them where necessary.• Lead the reporting of the programme to the Luton Cultural Services Trust board, and to the Heritage Lottery Fund. Ensured all local monitoring and evaluation fed in to the steering group’s requirements.• Co-ordinated project steering group and project management meetings, ensured effective communication and feedback between the groups and those working on the programmes.• Managed, monitored and delegated the budget, reporting progress to the national and local steering group, to ensure that the spend profile was accurate and maintained.• Acted as the main contact for the programme for press and publicity requirements, ensured accurate and positive coverage for the programme and monitored it as part of the evaluation process.

• Designed appropriate learning solutions to address business performance requirements.Created a series of environmental education courses• Embedded STEM into learning curriculum where appropriate• Responded to changing demands of curriculum• Consulted and collaborated with team and customers – both internally and externally – to establish training requirements and learning needs aligned to business goals.• Delivered learning outcomes using engaging coaching methods, elearning and seminars.• Maintained a schedule of training and records of learning solutions delivered, using advanced IT skills to create the database. • Developed suitable action plans following evaluation of learning and development activity• Refreshed the website and virtual learning platform, developing elearning content.• Developed appropriate marketing response in collaboration with marketing cell.

• Ensured delivery of world class leadership training, using SMART goals, for a demanding military client• Worked to integrate Functional skills in Maths, English and IT into service personnel education• Logged KPI’s in accordance with government standards• Worked to developed STEM recruitment avenues in engineering and communication training• Reinvigorated and realigned accreditation cells to achieve significant time and cost savings• Maintained contact with senior stakeholders to ensure the product of training was relevant to the front line• Project managed the creation of new learning suites and the associated switch in external course providers• Line managed a team of trainers and airmen

• Designed, developed and delivered creative teaching to secondary school pupils.• Catered for pastoral care needs of young adults.

• Supported the Education Manager in the development and delivery of education • Specialised in developing an online presence for the major new National Cold War Experience. Focusing on KS3 and KS4/5 learners.• Enhanced and developed volunteers by passing on specialist knowledge, techniques and skills• Worked as part of the team to deliver education packages• Researched and implemented new and agreed techniques and programs • Used a wide variety of techniques to interpret the collection, and made it accessible to a large audiences • Supported the development of, and implementation of new educational programs • Assisted with generating revenue for the museum by identifying business opportunities

• Identified training and development needs within the organisation through the completion of training needs analysis and via appraisals and regular consultation with line managers.• Designed and developed training and development programmes based on both the organisation's and employee needs.• Delivered pioneering and enjoyable training to staff linked to company core themes and competencies.• Developed a self taught package of sales training tools.• Supported line managers and trainers in solving specific training problems, on a one-to-one or group basis.