David Gross Email & Phone Number

West Linn, Or, Us

Portland, Oregon, United States

XAG Solutions is a Managed Service Provider supporting organizations with all technology needs. From implementing complex business critical solutions to end user support, XAG supports customers worldwide. As Director of Engineering I manage, lead and mentor a team of engineers to support dozens of organizations and thousands of users with a high reliance on the MacOS and cloud-based systems.•Managing employee onboarding and exiting procedures•Large scale software and hardware deployments and upgrades•Managing dozens of projects for multiple organizations simultaneously•Designing and monitoring project schedules and project manager assignments•Custom scripting for automated software deployments and updates•Managing software versioning•Managing end-to-end life cycle roadmaps•Managing large fleets of computers for multiple organizations•Network infrastructure design, installation and support•Deploying VPN, LDAP, RADIUS, OD and AD servers•Large scale structured network cabling installations•Designing, Deploying and Managing large scale servers and cloud based systems•Managing automation to move data across connected sites globally•Mobile Device Management w/ DEP, ABM, Mosyle, Addigy and Jumpcloud•Systems Admin of cloud-based systems such as O365, Azure, Exchange, Google Workspace, AWS and other SaaS products•Identity Access Management, MFA, SSO deployments

Portland, Oregon, United States

In operation since the late 1990's, Synthetikit Studios provides Audio Mixing and Mastering services for artists and record labels around the globe. Our touch as been heard on hundreds of projects in Music, Film, Radio and TV over the years including for many high-visiblity artists, movies and television shows.Creating high quality masters for delivery on iTunes, Spotify, Tidal, Bandcamp, Beatport, Amazon, YouTube and other online outlets and also for physical media, such as Vinyl & CD is a specialty. However, working with artists to Produce memorable Albums and EPs is my passion.

Dallas-Fort Worth Metroplex

First as a consultant and later leading a team of techs at two Apple Store locations, I was an AppleCare Technician and Mac Genius. Providing hardware repairs and software support before the advent of the iPhone, I was present during the release of the first two iPhone models. Computer repairs were primarily done in store in this age, in high volume.•Laptop and desktop repairs and upgrades•Averaging over 50 device repairs per week•In person hardware and software support at two Apple Store locations•Onsite training, troubleshooting and support for businesses •Explaining technical information in clear terms to non-technical individuals to promote better understanding•Working with end users patiently to troubleshoot issues •Increasing sales by educating users on new technologies

Dallas, Texas, United States

Studio Tech Supply was a supplier of large format mixing consoles, high end audio recording equipment and the first dealership in Texas for Digidesign/Avid Pro Tools hardware and software. I sold, installed, supported and trained endusers on Pro Tools. We would configure the Apple Computers with the software and hardware integration and install the systems in studios in Dallas, Austin, Houston, Oklahoma, Louisiana and Arkansas. The majority of clients were high-visibility and famous Artists, Engineers and Recording Studios. However we also worked with Radio Stations, TV & Film studios. A few of our clients were Jimmy Vaughan, Butch Vig, ZZTop, Asleep at the Wheel, Charlie Pride, J. Mascis, Hansen, The Butthole Surfers, Sony Music, Radio Disney, Selena, Geffen Records, Stephen Stewart Short, Tequila Mockingbird

Core Life Coaching

Certified Applecare Repair Technician: Computer Hardware Repair

Associates Of Applied Science - Basc, Music, Video And Business