• Consulting with a diverse group of customers regarding product needs and advise on types of products to purchase. • Accumulating and applying the appropriate knowledge and expertise of products through continuous learning and self-development, while offering complete solutions to customer needs. • Providing conflict resolution skills to ensure every customer is educated and confident while using their product.

• Performed recruitment and outreach to community colleges, high schools, and middle schools through campus visits, college fairs, career fairs, and community events in order to provide critical information regarding the admissions process to the university. • Provided customer service to prospective students and current students via in-person inquires, e-mails, and phone calls. • Provided campus tours to various populations, including; high schools, middle schools, community colleges, and other special groups.• Assisted staff by processing, downloading, and mailing various confidential admissions information to prospective students.