David H. Email & Phone Number

Oaks, Pennsylvania, United States

Oaks,Pa

Product Focus - Securities Backed Lending, Cash Access Accounts and Donor Advised Funds• Provide account and operational management to clients and 3rd party banks within the Advisors Network through daily support and interaction • Serve as the liaison between Back Office, Compliance, Legal and Solutions; my role allows me to identify and strengthen internal controls and procedures through working with third party vendors• Develops and initiates adhoc projects to execute enhancements and process improvements by identifying gaps in company workflow and recommending strategies to mitigate risk and seamlessly implement advancement company-wide• Demonstrated leader in the company, signified by my selection for SEI’s CORE Program, a six-month program designed to develop and connect experienced contributors in the company

Oaks, Pa

• Analyst I, II, and III • Extensively trained in Distributions, Portfolio Maintenance, Trades, Managed Accounts and Closings• Certified IRA Service Professional (CISP) by the American Bankers Association

Philadelphia, Pa

• Investigated, diagnosed and resolved technical and “How to” issues with software, hardware and peripheral devices. • Extensively trained in a wide variety of software such as Excel, Word, Outlook, PowerPoint and the Windows operating systems.• Supported customers via telephone with superior interpersonal skills and a strong business acumen. • Communicated empathy and desire to meet rational and emotional needs.

Salisbury, Md

• Managed client relations to promote and deliver an exceptional level of customer service through active listening, clear and concise written and oral communication, with a strong attention to detail and processing efficiency.• Managed office operations and supervised staff using time management skills to address multiple priorities and deadlines in a fast paced work environment.• Generated, processed and tracked account opening / transfer documents for new clients at various financial institutions.• Monitored advisers and staff for corporate compliance.• Increased assets under management by $15 million.

Crisfield, Maryland

• Team leader in manufacturing, assembling, and inspecting of company products.• Averaged 110% of production quota.• Headed Kaizen research projects on manufacturing areas to improve efficiency, productivity, and profitability

Twinsburgh, Oh

• Synchronized daily business operations to meet company and client goals.• Analyzed, evaluated, and conceptualized customer options. • Conflict resolution: identified, investigated, and persuasively negotiated claim settlements.• Strategized and negotiated business proposals with local merchants.• Audited business practices for cost and time savings.

Philadelphia, Pennsylvania

• Executed, brokered, and solicited orders on the trading floor requiring rapid information exchange and decision-making.• Consulted with large multinational firms, Wall Street financial institutions, and foreign banks.

Philadelphia, Pennsylvania

• Co-developed and consulted on pioneering computer trading software.• Trading floor manager and member-participant on the Foreign Currency Option trading floor of the Philadelphia Stock Exchange.• Executed, brokered, and solicited orders on the trading floor requiring rapid information exchange and decision-making.