David H. Email & Phone Number

Waukesha, Wi

Coordinate quality aspects of healthcare programs and activities, including program development, patient satisfaction, and performance improvement activities.Saved lives and reduced hospital readmissions through leadership of system-wide sepsis process improvement project. Created and implemented change management professional development program for physicians, including rapid cycle improvement and Lean concepts. Produced and published first annual quality report for an $850 million dollar healthcare organization. Key Contributions: Executed new quality system implementation, with a focus on transparency and accountability. Increased operational efficiency, while improving quality and safety, by completing 43 process improvement projects in one year.

Waukesha, Wi

Monitored and evaluated the quality and system efficiency of a healthcare organization, coordinating with all levels of the organization to create strategies for improvement.Developed and formalized order set and therapy plan for patients presenting with deep venous thrombosis symptoms, in coordination with physicians and clinicians. Oversaw improved care access project team in coordination with external consultant. Spearheaded executive performance steering committee to drive improvement initiatives organization wide. Produced first Performance Improvement Annual Report for organization. Facilitated team of four to conduct performance improvement projects and events. Key Contributions: Optimized efficiency of knee replacement surgery process by 82% by coordinating improvement process with physicians and anesthesiologists. Increased positive bed turnover by increasing morning discharges by 13% in six months by communicating and coordinating objectives with a project team.  Created PI Champions development project, resulting in 28 change agents trained in Lean processes, change management, workflow mapping, project management, and problem solving.

Directed and cultivated team in improvement projects’ development and implementation, with a focus on business development and cost savings. Coordinated with vendor to identify ideal materials and inventory for wound care, saving $90,000. Conducted capacity study of cardiac catheterization lab, confirming the capability to add a new specialist and 400 new patients. Reduced continuum of care transition errors by conducting Process Failure Modes and Effect Analysis for each patient transition. Analyzed recurrence and death statistics among patients for oncologists to evaluate clinical approach. Key Contributions: Improved patient flow from Emergency Room to inpatient floors, increasing efficiency and resulting in $424,860 annual cost savings to the hospital.  Saved $173,450 by performing review of hospital operating room inventory.  Increased Medicare reimbursement by $3 million dollars by developing attestation for the Electronic Health Record incentive with the Affordable Care Act.

Promoted through roles of increased scope and accountability, advancing from Manufacturing Process Engineer to Production Quality Engineer before assuming the role of Supply Chain Project Leader. Achieved Six Sigma Green Belt Certification. Led Positron Emission Tomography team, supervising 13 team members. Led Lean manufacturing implementation and Kaizen events. Headed manufacturing project teams for international projects. Resolved manufacturing issues, reducing field defects by 40%. Ensured products were optimized for assembly through engineering change processes.