David H. Potter Email and Phone Number
David H. Potter work email
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David H. Potter personal email
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Analytical leader with a passion for helping companies improve customer satisfaction and shareholder value through strategic AI integrations.
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Principal Business Transformation ConsultantNice CxoneFrisco, Tx, Us -
Solution Sales Executive, Digital CxNice Cxone May 2022 - Present -
Senior Director Of Customer SuccessXsell Technologies Aug 2020 - May 2022United States -
Director, Technical Field EnablementNuance Communications Mar 2019 - Mar 2020 -
Senior Principal Business Consultant - Digital TransformationNuance Communications Mar 2018 - Feb 2019United States -
Digital Experience, Product/Platform Management, Operations & LeadershipAt&T Feb 1992 - Jan 2018Dallas/Fort Worth Area -
Director Of Digital EngagementAt&T Jan 2014 - Dec 2017• Led Product Management for the Enterprise Chat Platform including Strategy and Roadmap from ideation and business case development through implementation and post-production optimization supporting all online products and services across all device types• Integrated new technologies including automated contact solutions to increase revenue generation, improve customer satisfaction and reduce operational costs while driving digital adoption and containment• Supported advanced analytics solutions used to optimize web properties, platform usability and customer satisfaction -
Director Of Chat OperationsAt&T Mar 2010 - Jan 2014• Responsible for leading all aspects of Sales Chat Operations supporting all products and services• Delivered 3X - 5X conversion improvement via chat assistance vs. self-service• Managed chat code implementation, contract negotiations, Legal, IT and operational support functions• Additional responsibility for overall Chat Strategy including business consultation for new chat implementations
David H. Potter Skills
Frequently Asked Questions about David H. Potter
What company does David H. Potter work for?
David H. Potter works for Nice Cxone
What is David H. Potter's role at the current company?
David H. Potter's current role is Principal Business Transformation Consultant.
What is David H. Potter's email address?
David H. Potter's email address is da****@****nce.com
What skills is David H. Potter known for?
David H. Potter has skills like Telecommunications, Enterprise Software, Strategy, Call Centers, Vendor Management, Call Center, Sales Operations, Saas, Sales, Business Intelligence, Customer Experience, Leadership.
Who are David H. Potter's colleagues?
David H. Potter's colleagues are Nitin Kogale, Annette O., Rick Goodman, Nikhil K., Danushia Bulmer, 付振海, Marion Mungcal.
Not the David H. Potter you were looking for?
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David H. Potter
Cipp/Us Counsel At Bakerhostetler In The Digital Assets And Data Management Group.Greater Chicago Area2comcast.net, bakerlaw.com -
2yahoo.com, parsons.com
1 (661) 8XXXXXXX
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