David Hamlett

David Hamlett Email and Phone Number

Manager Service Delivery Operations @ Transamerica
Cedar Rapids, IA, US
David Hamlett's Location
Cedar Rapids, Iowa, United States, United States
David Hamlett's Contact Details

David Hamlett personal email

n/a
About David Hamlett

David Hamlett is a Manager Service Delivery Operations at Transamerica. He possess expertise in insurance, business analysis, requirements gathering, management, sdlc and 12 more skills.

David Hamlett's Current Company Details
Transamerica

Transamerica

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Manager Service Delivery Operations
Cedar Rapids, IA, US
Website:
transamerica.com
Employees:
15388
David Hamlett Work Experience Details
  • Transamerica
    Manager Service Delivery Operations
    Transamerica
    Cedar Rapids, Ia, Us
    View
  • Transamerica
    Senior Business Transformation Consultant
    Transamerica Apr 2018 - Present
    Cedar Rapids, Iowa, United States
    View
  • Transamerica Life Insurance Company
    Supervisor - Licensing/Contracting And Commissions
    Transamerica Life Insurance Company Jun 2013 - Apr 2018
    Manage a team of 12 Contact Center representatives taking incoming calls from Insurance Agents through 5 phone lines with approximately 800 calls per day. Establishes and manages call volumes for reps on phones and daily reporting. Also involves scheduling out work day schedules, monitoring vacation time, and real time adherence. Also responsible for taking high escalation situations that may not be able to be handled by reps.
    View
  • Transamerica Life Insurance Company
    Quality And Project Coordinator
    Transamerica Life Insurance Company Sep 1997 - May 2013
    Managed projects and quality functions within the Contracting, Licensing, and Commissions departments.
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  • Transamerica Life Insurance Company
    Business Analyst
    Transamerica Life Insurance Company Sep 1997 - May 2013
    Cedar Rapids, Iowa Area
    View

David Hamlett Skills

Insurance Business Analysis Requirements Gathering Management Sdlc Business Process Improvement Business Requirements Visio User Acceptance Testing Business Process Software Development Life Cycle Requirements Analysis Process Improvement Software Documentation Sharepoint Vendor Management Financial Services

David Hamlett Education Details

Frequently Asked Questions about David Hamlett

What company does David Hamlett work for?

David Hamlett works for Transamerica

What is David Hamlett's role at the current company?

David Hamlett's current role is Manager Service Delivery Operations.

What is David Hamlett's email address?

David Hamlett's email address is da****@****ife.com

What schools did David Hamlett attend?

David Hamlett attended University Of Northern Iowa.

What skills is David Hamlett known for?

David Hamlett has skills like Insurance, Business Analysis, Requirements Gathering, Management, Sdlc, Business Process Improvement, Business Requirements, Visio, User Acceptance Testing, Business Process, Software Development Life Cycle, Requirements Analysis.

Who are David Hamlett's colleagues?

David Hamlett's colleagues are Renee Carlucci, Desiree Ebreo, Carlos Tortolero, Andy Winters, Cyndy Silguero, Naveen Shrivastava, Todd Wolf, Mba.

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