David Hansen is a Optimization and Licensing Assessment Business Development Manager at Amazon Web Services. He possess expertise in saas, solution selling, program management, channel, strategic partnerships and 11 more skills. He is proficient in Spanish. Colleagues describe him as "David Hansen is a Certified Course Leader with UP! Your Service and has been trained and certified by a Master Trainer to lead service education and improvement programs for colleagues and team members. Every Course Leader is carefully screened and selected by their organization for this challenging role. UP! Your Service courses are customized and practical in nature, helping individuals, teams and organizations to upgrade internal and external service performance. In each course, service principles and learning points are applied to real-world service situations, with personal action steps generated for use at every level. The performance of David Hansen as Certified Course Leader is vital for course participants to achieve a high level of engagement and understanding. Course Leaders are responsible to bring relevant data, cases, issues and company objectives into the learning experience for each group, and to facilitate all course exercises, problem solving sessions and discussions. Certified Course Leaders also contribute strongly to the development of an uplifting service culture, inside their organizations and in the UP! Your Service community worldwide. We all appreciate David Hansen's personal example and commitment."