David Harmon Email & Phone Number

Brentwood, TN

• Evaluates existing data center environments, designs solutions that address business issues, and implements efficient and cost saving solutions for customers.
• Follows work plans for key technical deliverables.
• Works collaboratively with other members of the Data Center team to create architecture plans and deliverables that exceeds client expectations.
• Advises new and existing work streams regarding deployment planning and issue management.
• Supports operations and maintenance tasks for customer projects.
• Coordinates environment usage for development and testing environments.

La Vergne, TN 37086

• Carries out operating system management, configuration management, disaster recovery management, troubleshooting, preventative and correct maintenance and performance monitoring and enhancement implementation
• Ensures that computer systems and operating systems are compliant with established configuration guidelines
• Provides technical expertise in planning, investigation, prototyping, testing, implementation and operation phases for the integration of services, systems and applications within a network of multi-platform clients.
• Assists in testing and configuring platform applications
• Diagnosis hardware and software problems and recommends solutions and performs necessary system repairs
• Provides backup services to servers and functions as a line of defense against intrusion and inadvertent system damage

Lavergne, TN

Djibouti Africa Supporting Usafricom

• Develop and Implement Plan of Action and Milestones (POA&Ms) to harden Microsoft Active Directory (AD) configurations.
• Created and deployed Djibouti Enterprise Area Network (DEAN) Domain and workstation GPOs.
• Developed and designed Microsoft AD Organizational Structure in accordance with Microsoft Best Practices.
• Deployed Quest ActiveRoles Server (ARS) to improved security and management functionality of Microsoft AD.
• Developed, Designed, and Utilize Quest InTrust log collection, reporting and auditing for all DEAN equipment.
• Replaced Windows 2003 Bind DNS with Windows 2008 DNS.

Performs technical and professional duties essential to the installation, maintenance and support of technology within a department. May work for a group of users within a department, or for a department with a complex computing environment. Assist users and departments with operational and technology consultation needs as well as develop a departments.

• Detect, diagnoses, and troubleshoot NT related problems on NT workstations.
• Troubleshooting laptops, desktops, operating systems, application software.
• Provided level 1-2 support and providing assistance and training to end-users.
• Recommended software and hardware installed and configured software.
• Provide system level support on Local Area Networks (LAN), configuring and installing system file and print servers.
• Designed and maintain personnel and supply databases in Microsoft Access.