David Harris Email and Phone Number
For over 20 years, I have blended Information Technology with Organization Development to solve business challenges. I have served in nearly every IT role from Service Desk Technician to IT Manager, including Business Analyst, IT Analyst, Business Liaison, Business ConsultantDesktop Engineer, Service Desk Technician, Sr Support TechnicianHelp Desk Manager, IT ManagerInstructor, Mentor, Coach, TrainerNetwork Administrator, Network Engineer, Network ArchitectNOC Technician, Operations Specialist, Operations Team LeadProject Manager, Project Team Lead, Project Administrator, Project Assistant, Special Projects CoordinatorTechnical WriterIT AuditorI have worked in customer-facing roles and back-end roles in Tier 1, Tier 2, and Tier 3 capacities: from first point of contact to subject matter expert. I have provided IT services to healthcare, banking/financial services, education/academia, small business technical support, tax preparation, retail, government, and independent datacenters. In these roles, I have designed and implemented... Business Continuity Plans, Business PlansITIL processes: Change Management, Asset managementPersonnel Coaching, Business ConsultingDisaster-Recovery Planning and ExecutionFeasibility StudiesGoal-oriented Small Business StrategyHelp Desk ManagementIT Assessments, IT Operations, IT InfrastructureMarketing PlansNegotiationOrganization DevelopmentProcess Management/Improvement, Project ManagementTrainingTeam BuildingTechnical WritingStrategic Development and Planning.
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Cyber Security EngineerAspis ConsultingBlue Springs, Mo, Us -
It Project ManagerAutomatic Systems, Inc. Oct 2023 - PresentKansas City Metropolitan AreaIT Project Manager supporting parent company and all subsidiaries in their IT endeavors -
It AnalystHeartland Customer Solutions, Llc Sep 2021 - Aug 2023Kansas City Metropolitan AreaManage all aspects of internal platforms, including physical and virtual assets.Hired to upgrade Exchange email, and VMware ESXi platform, both upgrades went perfectly.Day-to-day administration tasks: onboarding/offboarding, password resets, Active Directory, Exchange email, and server life-cycle (build, upgrade, decommission).Decommissioned all Win2003 and Win2008 servers from the environment, built new servers to replace old ones; brought new services into the environment. -
Sr. Tsoc AnalystGeha Jun 2018 - Jul 2021Lees Summit, MissouriManage the Technology & Security Operations Center (TSOC). Monitor corporate systems in PROD, STAGE, TEST, and DEV environments.Incident Management, Problem Management, Change Management functions.Member of Fun Committee: tasked by CIO to improve employee engagement. -
System Administrator/Associate EngineerGeha Jan 2014 - May 2018Lee'S Summit, MoManage servers, wired and wireless networks in multiple datacenters: Windows, Active Directory, Citrix, Exchange, VMware, FAX servers, telecommunications, VOIP, technical writing, 24x7 oncall Tier 2 Support. Project Manager on VMware migration of virtual machines between data centers, including DR site and High Availability configurations.Technical Lead on all documentation: SOPs, Daily Processes, IT audit reports, server configurations and baselines.Mentored Tier 1 and Tier 2 staff to earn their A+, Network+, Security+, and ITIL Foundations certification.Member of Process Improvement Committee: directed by CIO to review end-to-end processes and make SMART assessments to improve productivity. -
Pc TechnicianGeha Oct 2012 - Jan 2014Lee'S Summit, MoService Management functions, including Help Desk, Desktop Support, and Customer Service for all platforms: local, networked, and virtual support of corporate resources.Supported approximately 1,700 users (local and remote employees, contractors, 3rd-party organizations) across the U.S. In my first 90 days, I established myself as a top-tier performer. During my tenure, I consistently ranked in the top 25% of the team, and met or exceeded all metrics.I led the Service Desk triage support on a company-wide rollout of new software and new platform. -
Project Team LeadCompucom Systems, Inc. Aug 2010 - Jul 2012Kansas City, Missouri Area2 year-long network infrastructure upgrade projects: U.S. Bank "SOAR" and Walgreens "NextGen" projects. ** Led teams of up to 25 technicians, installed equipment valued up to $20M per site. ** Managed small, medium, large sites** Worked in 24 states, touched over 1,600 PCs, and logged over 1,500 project hours.Responsible for team, technology, project management, communications, and customer service during daily on-site migrations. Upgraded firewalls, routers, switches, servers, mid-range systems, PCs, registers, printers, UPS and peripherals in secure environments. Responsible for team leadership, time management, project management; provided excellent customer service and reporting to customer (US Bank), team manager, and vendor management team (CompuCom). My role was to troubleshoot and investigate to repair, replace, and/or resolve those issues, while leading the team to the successful completion of the activities we were contracted to provide. -
It ManagerFamily Center Farm & Home Aug 2008 - Apr 2010Harrisonville MissouriManage all technology at Family Center's retail stores in Harrisonville MO, Butler MO, Rolla MO, Paola KS, and Winterset IA: MS Windows 200x servers, DNS, DHCP, SQL Server point-of-sale (POS) and inventory control databases, as well as diverse email, Internet connections and telecomm systems.3rd largest employer in Cass County MO (behind county government, and Wal-Mart).2nd largest retailer in Cass County MO (behind Wal-Mart).** Set IT policies and Strategic Direction, including implementing IT Best Practices, Risk Management, Disaster Recovery, technology and security Benchmarks. ** Established internal SLAs and escalation processes. ** Realigned IT to meet new and emerging challenges throughout the business and their niche market space.** Created a safer, more secure enterprise. -
Network Administrator Team LeadJma Information Technology Aug 2006 - Jul 2008Kansas City, KansasManaged all technology at the U.S. EPA; our team managed Novell NetWare, Microsoft Windows 2000/2003 servers, Unix servers, Cisco firewalls/routers/switches, Lotus Notes email servers, and VMware virtual servers, and telecomm systems Co-managed the HelpDesk and Desktop Support teams (total of 15 people). Team Member on the Network Administration/Network Engineering team.Project Manager for server rollouts, and hardware/software updates.Business Analyst to gather information, research ideas, map existing processes and suggest improvements, mediate between various groups, and implement Best Practices. -
TechnicianTeksystems Jan 2005 - Aug 2006Kansas City, Missouri AreaProvided technical support to TEK clients, including: * Advanced Network Solutions* Computer Sciences Corp.* VantageMed* Commerce Bank* H&R Block* US Army Core of Engineers* Shook, Hardy & Bacon LLP. Several projects were extended due to the positive relations I established with all clients and TEK management. -
Network Administrator Team LeadAvila University Sep 2002 - Nov 2004Kansas City, Missouri AreaManaged all technology and campus resources: ** Novell and Microsoft file and print servers; Novell Directory Services (NDS); email server; DNS, DHCP, wired/wireless connections, switches, printers, peripherals** HelpDesk support and supervision** supported all campus departments and divisions, including library, dorms, classrooms, lecture halls and labs** responsible for creating and maintaining positive relations with current and prospective students, parents, faculty, staff, administration, alumni, donors, trustees, board members, and consultants. Reinvented Computer Services Dept:* Streamlined HelpDesk and Desktop functions to be staffed by graduate & undergraduate students* Documented processes which students could easily do* Trained and managed 10 students to staff the HelpDesk and back-fill desktop and server projects.Project Manager on server and desktop rollouts; email server upgrade.Project Lead on Senior class projects, internships, work-study students. -
Advisory Board MemberPinnacle Career Institute Sep 1998 - Jun 2002Kansas City, Missouri AreaThe Board's purpose was to help align student's school experience at Electronics Institute with real-world expectations, to meet the demands of employers, employees, and the educational institution.Assist in the design of school programs, policies, and curriculum at Electronics Institute. Provide feedback from a corporate, technology, and education perspective on curriculum development and evolution, academic best practices, corporate hiring practices, policy design and adherence, team-building skills, individual and team skill development, leadership development. -
InstructorPinnacle Career Institute Jan 1998 - Jun 2001Kansas City, Missouri AreaTaught computer-related classes at Electronics Institute in the Associate of Arts in Computer Programming curriculum: MS-DOS, Windows 3.1 - 95 - 98 - NT 4.0 - 2000, MS-Office97, Computer Networking (Novell NetWare, MS-Windows NT 4.0 and Windows 2000). -
Network Administrator Team LeadArgus Health Systems Dec 1997 - Jun 2002Kansas City, Missouri AreaManaged local area network: servers, HelpDesk, desktop support, project management, technical liaison to other technical and non-technical groups. Team Lead: Onsite Y2K planning and executionTeam Member: Building move planning and executionTeam Member: Migration from Novell NetWare to Microsoft Windows 2000 Server, and Novell GroupWise to Microsoft Exchange.Project Manager on DB2 client install, Windows Terminal Services server, Bulletin Board System. -
Support SpecialistPrice Waterhouse Aug 1996 - Nov 1997Kansas City, Missouri AreaSupported staff in the KC office; managed local area network; participated in "PW@Work" and managed the KC implementation (upgrading over 10,000 users to Windows 95 and Office 95 in under 90 days) in the Midwest region (KC, Denver, St Louis, Memphis, Nashville). Assisted in other offices, automated processes and procedures for the region. -
Network EngineerProgram Systems, Inc. Sep 1993 - Jul 1996Kansas City, Missouri AreaInstalled and managed PSI's local area network, including administration, engineering, sales & marketing, training, documentation, disaster-recovery planning and execution. Integrated LAN with the mainframe using IBM & SMC gateways. Supported departments of client companies. Researched, wrote and presented a marketing plan to include networking services in PSI's array of product and service offerings.
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Computer Operations Shift SupervisorProgram Systems, Inc. Jun 1990 - Jul 1994Kansas City, Missouri AreaManaged 2 different mainframe operating systems (VSE and MVS) in production and test environments; ran day, nights, weekend (on-line and batch processing); trained and managed 10 Computer Operations staff. Customers included health/life insurance, property casualty insurance, public library systems, educational institutions, publishing houses, auto parts warehousing/distribution companies, and unions.
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Special Projects CoordinatorComputer Software Management, Inc. Sep 1990 - Jul 1995Kansas City, Missouri AreaResponsible for shift scheduling and successful completion of large-scale batch processing jobs for Fortune 1,000 companies.
David Harris Education Details
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Organization Development -
Management Information Systems -
Center HsGeneral Studies -
Kauffman Foundation -
General Studies
Frequently Asked Questions about David Harris
What company does David Harris work for?
David Harris works for Aspis Consulting
What is David Harris's role at the current company?
David Harris's current role is Cyber Security Engineer.
What schools did David Harris attend?
David Harris attended Avila University, Sterling College, Center Hs, Kauffman Foundation, Metropolitan Community College-Business & Technology.
Who are David Harris's colleagues?
David Harris's colleagues are Hunter Higgins, Brian Bowen, Michael Sielaff, Tesfalem Mechanic, Tom A. Stock, Scott Henderson, Herb R. Phelps.
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David Harris
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David Harris
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David Harris
Austin, Tx2yahoo.com, blackstone.com -
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David Harris
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