David Hatch Email & Phone Number

Orlando, Florida, United States

• Handled escalations and negotiations at a corporate level with a focus on utilizing Emotional Intelligence for effective communication.
• Demonstrated exceptional customer service and recovery skills to ensure customer satisfaction and loyalty.
• Utilized BVSC System Navigation and MS Office Proficiency to streamline processes and enhance productivity.

Orlando, Florida, United States

• While acting as Marketing Executive, my day-to-day responsibilities are the following:Initiating outbound calls to potential customers, while effectively engaging to discuss vacation packages and travel opportunities.
• Ensured customer comprehension by promptly clarifying promotion prerequisites.
• Thrived in high-volume, customer-centric role by handling up to 20 interactions per hour.
• Achieved exceptional sales results by consistently surpassing benchmarks, while excelling in performance.
• Utilized strategic outbound calling techniques to promote Wyndham Rewards incentives to customer base.
• Delivered tailored recommendations, aligning with unique customer needs identified through extensive interactions. Show less

Celebration, Florida

• My responsibilities are the following while performing as an Independent RealEstate Agent:Generating leads through various sources such as referrals, networking, online marketing, and local events; offering information.
• Ensured fairness and transparency throughout listing-to-closure process by fostering client satisfaction.
• Achieved residential and commercial real estate transactions through expertguidance to property owners and buyers.
• Streamlined transaction processes by addressing inquiries/concerns as intermediaries between clients and counterparties. Show less

Orlando, Florida

Responsible for managing and overseeing the homeowner experience in assigned communities. This includes fostering working relationships with homeowners and ensuring that new homeowners have a positive experience. Provide concessions on an as needed basis to maintain homeowner satisfaction standards. Also responsible for coordinating and supervising work of.

• I served as Corporate Executive Relations and was accountable for:Primary point of contact for executive-level customers and stakeholders; communicating with various departments within Apple to find solutions to.
• Spearheaded cross-functional collaboration to devise innovative service solutions.
• Ensured prompt issue resolution by delivering findings and remedies to senior leadership.
• Enhanced customer loyalty and satisfaction by effectively resolving Apple product challenges for prestigious clients. Show less

Track and report trends in product performance to engineering Assist customers configure their servers for optimum performance.Train and sit with new advisors during their transition periodDevelop and present new materials, using Keynote, to team members Develop and present training materials for new products

Assisted customers with troubleshooting and repair of their computer and home network systems associated with the Apple products

Assisted customers with troubleshooting and repair of their computer and home network systems associated with the Apple products

Stockton, California

Stockton, California

Mesa, Arizona

Bachelor Of Science, Business Administration

Education record