David Heimowski Email & Phone Number

Plainfield, Illinois, United States

Mokena

Woodridge, Il

Woodridge, Illinois, United States

1808 N. Larkin Ave.

Service Advisor (Estimator)• Meet with customers to assess damage to their vehicle and determine the most cost effective way to undertake repairs. • Discuss repair options with customers to address their questions, explain repair process, and set expectations for services provided.• Liaison between customers, technicians, insurance companies, sublet shops, parts vendors, and management to ensure quality repair while maintaining profitability. • Consistently achieve corporate goals for CSI, communication, and quality since taking position. • Learn and perform various insurance company guidelines for each repair to maintain direct repair service relationships. Parts Department Manager• Responsible for protecting profit margins of all parts ordered based on estimator guidelines for every repair order in the shop. • Work as a liaison between estimators and technicians to ensure profitable and timely repairs. • Facilitate relationships with vendors by negotiating with sales reps and ensuring quality of products with delivery personnel. • Proficient with CCC One and Accucenter software. • Achieved complete vendor credits collected by end of month consistently since starting with the company. • Awarded promotion to service advisor (estimator) after six months of employment.

Assistant Store Manager• Oversee a workforce of 10 or more employees with responsibilities including scheduling, coaching, and discipline. • Increase suggestive sales by 10% over the course of 3 months. • Successfully operate store while keeping payroll 5 to 10 hours under budget every pay period. • Contributed to the maintenance of at least 90% customer satisfaction rating for self serve departments. • Manage the strategic inventory system by achieving 80% or better for the “on shelve availability” project, as graded by the district manager. • Monitor store metrics to identify opportunities for improved sales and budget efficiency. • Create, delegate, and measure the performance of merchandising spaces throughout the store on a daily basis. • Ensure accuracy of cash handling by completing cash reports and investigating discrepancies.

Head Clerk• Write and transmit nightly grocery department orders using an RF scanner and inventory control computer. • Unload and load trailers using power jacks and forklifts. • Oversee a crew of 7 employees to unpack pallets of merchandise to store shelves. • Perform refunds and exchanges while maintaining 100% cash handling accuracy.