David Heisel Email and Phone Number
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David Heisel personal email
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David Heisel phone numbers
Proven technical professional with 15+ years of experience in end-user software / hardware support. Adept at diffusing escalating customer situations. Capable of quickly mastering new skills and responsibilities.
Wellsky
View- Website:
- wellsky.com
- Employees:
- 799
-
Senior Support EngineerWellsky Sep 2023 - PresentOverland Park, Kansas, United States -
Support EngineerWellsky Sep 2020 - Sep 2023Overland Park, Kansas, United States -
Technical Support AnalystWellsky Aug 2019 - Sep 2020Overland Park, Ks -
System Administrator / Technical Support Tier IiiAccutype Medical Services Nov 2010 - Aug 2019Overland Park, KsConsolidated a network of 40+ physical and virtual servers down to 15 reducing costs and improving performanceManaged network of three domains across multiple physical locationsImplemented and maintained backups of our Production, Testing, and Corporate environmentsProvided top level support of all Accutype software Implemented and maintained an Asterisk based PBX systemImplemented Sugar CRM for ticket management and call integrationManaged all web based resources including: company website, intranet, and knowledge base
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Technical Support Tier Ii / SupervisorAccutype Medical Services 2006 - 2010Overland Park, KsSupervised a team of three Technical Support RepresentativesImplemented Microsoft CRM for ticket trackingPlanned and implemented a software roll-out across 300+ clients and 2000+ usersAssisted Sales department by conducting Demos of our software productsIntegrated Citrix's GoToAssist remote support tools into our support infrastructure
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Technical Support RepresentativeAccutype Medical Services 2003 - 2006Overland Park, KsProvided end-user software support for 300+ clinics, hospitals and surgery centers nationwide Installation and training of Accutype's custom software suiteInternal Windows software and desktop hardware supportCreated and maintained a technical support knowledge base
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Help Desk InternUniversity Of Central Missouri Sep 2002 - Jan 2003Provided technical support for Students and Faculty at the University Computer lab. Supervised student workers and implemented a new training program.
David Heisel Skills
David Heisel Education Details
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Computer And Information Sciences, General
Frequently Asked Questions about David Heisel
What company does David Heisel work for?
David Heisel works for Wellsky
What is David Heisel's role at the current company?
David Heisel's current role is Senior Support Engineer at WellSky.
What is David Heisel's email address?
David Heisel's email address is da****@****ail.com
What is David Heisel's direct phone number?
David Heisel's direct phone number is +191338*****
What schools did David Heisel attend?
David Heisel attended University Of Central Missouri.
What skills is David Heisel known for?
David Heisel has skills like Technical Support, Help Desk Support, Troubleshooting, Active Directory, Servers, Windows Server, Windows Xp, Disaster Recovery, Vmware, Windows 7, Microsoft Exchange, System Administration.
Who are David Heisel's colleagues?
David Heisel's colleagues are Terry Ortlieb, Jr., Sonya Martinez, Abby Coss, Weston Minter, Adam Li, Fatima Nasim, Josh Lowery.
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