David Hemming Email & Phone Number

With over 10 years of experience in managing teams within the housing sector, I am passionate about delivering exceptional customer care. As the Customer Care Manager at Platform Housing, I lead my team with a customer-first approach, ensuring that we not only meet but exceed our clients' expectations.My extensive background in handling complaints has provided me with deep insights into customer needs, enabling me to foster a culture that learns from the customer's voice. By focusing on continuous improvement and leveraging feedback, I have successfully enhanced performance and engagement across my teams.A dedicated coach and mentor, I am committed to supporting my team members' professional growth and ensuring they are equipped with the skills and knowledge to excel in their roles. My proven track record in boosting team performance and engagement is a testament to my leadership style and dedication to excellence.Driven by a passion for customer satisfaction and a commitment to fostering a positive team culture, I strive to make a lasting impact in the housing sector through innovative solutions and a relentless focus on customer needs!

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  Binswood Hall