David Heritage Email & Phone Number

Hemswell, Lincolnshire, United Kingdom

Hemswell, Lincolnshire, United Kingdom

West Bromwich, West Midlands, United Kingdom

Kemsley, Kent, Uk

Sales to corrugated and plasterboard sectorsMain Responsibilities• Managing all aspects of customer relationship• Price negotiation• Volume and sales mix• Service level agreements• Payment terms• Responsible for selling up to 400 Ktpa or 50% of Kemsley’s output (£120M pa)• Reciprocal trade negotiations and swop trade management• Complaint handling and claim negotiation• Accurately forecast volumes required on a monthly basis• Develop and bring new products to market • Manage supply to balance capacity with customer requirement

Sales of envelope and bag kraftMain Responsibilities• As above• Day to day management of sales and planning office• Sales turnover £15 M pa

Sales of corrugated paper grades outside of UKMain Responsibilities• Full commercial autonomy and authority to manage export sales.• Direct sales responsibilities for France • Managing team of 8 agents and 4 distributors worldwide • Identifying, appointing and managing agents and distributors• Negotiating agency or distributor contracts and customer supply contracts / SLAs• Direct customer negotiations (price, volume, product mix) • Supporting agents and distributors with new product introduction and sales development• Balance supply and export sales volume, given that export sales represented the “flex” volume• New business development (including new markets, new customers and new products)• Attending trade fairs and exhibitions• Competitor analysis• European market plan development, including potential sites for the company’s former paper machines

Sudbrook Mill, Chepstow, Wales

Marketing, product branding, new product developmentMain Responsibilities• Branding and launch of improved quality products • New product development• Devising and implementing product strategy• Identifying targets and objectives with sales team and Mill• Developing market intelligence and full competitor analysis• Responsible for Sudbrook Mill 1992 – 94• Responsible for Subrook & Hollins Mills 1994 - 1995

Runcorn

All aspects of customer serviceMain Responsibilities • Responsible for sales and logistics functions, managing team of 18 and turnover of £350Mpa

Runcorn

Trading and merchanting divisionMain Responsibilities • Managing at team of 6, turnover of £18M pa including responsibility for purchasing and sales.• Full P and L responsibility

M.Sc. In Management Sciences

B.Sc. In European Studies (French & History)