David Heslop

David Heslop Email and Phone Number

Experienced Analyst
David Heslop's Location
Edinburgh, Scotland, United Kingdom, United Kingdom
David Heslop's Contact Details

David Heslop work email

David Heslop personal email

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About David Heslop

An experienced and rounded Analyst, with a demonstrable working history in the technology industry. Skilled in SQL, Databases, Business Intelligence, Documentation, and Process improvement. Knowledge and exposure to several programming languages including PHP, JavaScript and HTML. Strong communication at all levels, excellent analytical skills and stakeholder management. Able to manage multiple projects at once, within a variety of disciplines, and delivering results to agreed timescales. A strategic player, can work autonomously or within a group, and able to identify opportunities for improvement across performance, process, data integrity, and systems. Proven Project Management skills with a track record of influencing and shaping key business decisions

David Heslop's Current Company Details

Experienced Analyst
David Heslop Work Experience Details
  • Thetrainline.Com
    Senior System Analyst
    Thetrainline.Com Apr 2012 - Sep 2019
    Edinburgh, United Kingdom
    Working in an agile environment tasked with maintenance and monitoring of financial and non-financial datasets. Liaising with development teams to ensure new products and features implemented successfully and as expected, whilst ensuring data is fit for purpose. Perform in-depth analysis and support for existing Business Systems, system enhancements and their associated processes, driving improvements where applicable• Maintain Data Layer including transforming new data sources into existing frameworks• Perform data quality checks• Monitor data loads (internal and external), including volumetric based checks• Design, implement and monitor a suite automated bespoke controls and resolution scripts which are scalable and robust• Design, implementation and maintenance of Controls and BI Dashboards• Continuous improvement of existing scripts, controls and processes• Reconciliation of financial data• Provide timely and accurate data/reports for internal and external clients• Data analysis including deep dive investigations and trend analysis• Visualisation of Data for internal consumption• Business Intelligence
  • Mgt Plc
    Business Intelligence Analyst
    Mgt Plc Oct 2008 - May 2012
    Working within a Business Intelligence environment responsible for extracting business data and developing and applying analytical techniques using Business Intelligence Software (Business Objects) and SQL. Production and delivery of bespoke daily and adhoc client reports. Design and build of a secure MI dashboard for use by external customers. Site utilises PHP, jQuery and SQL scripts running against oracle db to produce MI reports.
  • Intelligence Finance
    Customer Insights Analyst
    Intelligence Finance Sep 2007 - Oct 2008
    Strategic Development of Customer Insight Programmes, from core satisfaction to bespoke product, complaints and brand research. Diverse insights programme working with multiple stakeholders throughout the business and UK wide. This is achieved by designing web based insight surveys for internal and external customers on multiple area's/issues. Company expert on Confirmit system, providing Internal Consultancy and coaching for other Business Areas. Performed Senior Analyst role and managed Customer Satisfaction team for 6 months. Role includes:•Development and Build of innovative Customer Insight programmes•Market and Management Information Analysis•Project Management•Development of process change initiatives based on root cause analysis to improve business performance and Customer Experience•Budgetary Management•Stakeholder Engagement

David Heslop Skills

Sql Pl/sql Oracle Html Systems Analysis Business Analysis Php Business Objects Mysql Process Improvement Requirements Analysis Facilitation Databases Analysis

David Heslop Education Details

Frequently Asked Questions about David Heslop

What is David Heslop's role at the current company?

David Heslop's current role is Experienced Analyst.

What is David Heslop's email address?

David Heslop's email address is da****@****ine.com

What is David Heslop's direct phone number?

David Heslop's direct phone number is 0203 128*****

What schools did David Heslop attend?

David Heslop attended Napier University, Heriot-Watt University.

What skills is David Heslop known for?

David Heslop has skills like Sql, Pl/sql, Oracle, Html, Systems Analysis, Business Analysis, Php, Business Objects, Mysql, Process Improvement, Requirements Analysis, Facilitation.

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