David Higgins Email & Phone Number

Maryland, United States

Baltimore, Maryland Area

Baltimore, Maryland Area

Travel 100%. Serve on shift work duty as the lead attendant in the lounge and dining cars of Amtrak Autotrain. Directly supervise a team of six crew members on average while working in the dining car. Responsible for the safety of the passengers on board, promoting excellent customer service, cash purchases and credit card sales. Provide regular and accurate documentation to Amtrak in regards to staff and stock on board. • Provide feedback from customers directly to management, in order to provide customer satisfaction.• Effectively utilize Microsoft Excel to track and manage the stock on board. Count and document stock before departing to and from the station, in order to provide the next lead attendant with an accurate count of stock before his or her departure from Lorton.

Richmond, Virginia Area

Provided efficient assistance with commercial and residential electrical service. Managed equipment in a safe and secure method while operating in all weather conditions. Trained to wire items including light switches, ceiling lights, receptacle outlets, ceiling fans, and industrial lights in warehouses.• Worked independently with minimal instruction or supervision while getting the task completed to the satisfaction of the customer and the county code.• Provided efficient and comprehensive service to as many as 4 customers a day while also communicating with other customers on potential delays and early arrivals.• Demonstrated flexibility and versatility by completing various tasks as needed by the company

United States

Worked on a part-time basis with a restoration and cleaning company responsible for removing and cleaning furniture and other items from houses, office buildings and factories. Tracked and maintained inventory and supply levels of equipment necessary for the job utilizing Microsoft Excel. As a Technician, worked with crews on various water and fire damage cases. • Began in 2006 as a Warehouse Clerk and was quickly promoted to working in the field as a Technician.• After a few years as a Technician, assisted as Crew Chief on select jobs.• Demonstrated flexibility in working in a different environment, including crawl spaces, attics, and rooftops.

Bachelor Of Arts (Ba), Sports And Exercise Psychology

Associate Of Arts (A.A.), General Studies

Activities and Societies: Member of Baseball team