SALES EXECUTIVECastle Minibus is a small family run business providing the Education Sector with Minibuses on a contract lease. Castle pride themselves on the level of service they are able to provide and hands on involvement to take away the stress of owning a minibus. My role within the company was to work alongside my Sales Director and Managing Director in generating business. This entailed me visiting schools to promote our business, services and helping them understand the advantages in having us as their chosen supplier. Key Achievements:• Managing to secure a sale within the first month of starting with the company, in a county we currently did not supply.• Gaining more face to face experience.• Securing an order from a face to face site visit.

Morleys of Bicester are specialists in educational furniture. Morleys they pride themselves on the quality of the furniture and longevity of the products and stay away from cheap alternatives that would need replacing regularly. My role within the company is to deal with any incoming quotations and queries customers may have with products. Key Achievements: • Developed a new role within the company. • An annual sales target of 1 million pounds, which was meet in the first quarter and remaining consistent through the second quarter. • Recording a pipeline of any potential business from new and existing accounts. • Maintaining a high margin in order to meet the companies targets. • Quick to offer alternative products and solutions to win potential customers. • Working closely with two Field Sales Managers to help maximise spend. • Organising appointments of potential leads for Field Sales Managers to attend with samples and quotes. • Monitoring schools on a weekly basis in low spending areas to generate new business. • Developing a margin strategy to be used by all sales members. • Secured repeat business with a customer for items to be purchased over one year for 18 different schools. • Representing the company at exhibitions and also on sites to oversea furniture installations. • Heavily involved in training new recruits to the sales department. • Chosen to be as part of a team to help build a new system (SAP Business One). • Within 3 months of being in the job I was nominated by fellow colleagues as employee of the quarter. • I am a consistent performer and remain as one of the top sales person within my team.

At Parker Merchanting we dealt mainly with PPE equipment for on site engineering, but also dealt with many other items that site personnel would require within the industry. I worked for a depot which consisted of 6 sales people and two Representatives on the road covering the Oxfordshire, Hertfordshire and Buckinghamshire area. • Assigned the depots largest account, dealing with any queries they would have in a swift and efficient manner. • Consistently hitting sales targets given personally and as a depot. • Part of a team named depot of the year two years running (2007 & 2008). • Won a sales promotion for a new line of products not shown in the catalogue, this was a contest between the internal sales team which consisted of over 100 people. • Dealing with the depot’s largest account I evaluated products that were purchased on a continual basis and instigated a site call-off form using Excel to make ordering for their sites easier. • Due to depot’s success I was required to be sent to other depots within our region to try and develop our working practices to help make depots run more efficiently.• Helping train any new employees. • Willing to go the extra mile, to achieve customer satisfaction and therefore earning the customers trust and respect. • Volunteering to deal with more difficult customer accounts and through a professional manner, obtaining their increase in year on year spend. • Developed into a trusted and focused worker with a high degree of integrity and strong work ethic. • Coming up with solutions to effect lower back orders and therefore providing goods being delivered sooner rather than later.

Blazepoint dealt with the design and build of printers being used within Territorial Army. I worked within a production line in solely building the circuit boards for the printers and making sure they were ready for testing. Key Achievements: • Meeting daily and monthly targets for getting printers ready to be despatched • Although my main dealings were with the building of the circuit boards was always keen to help out with other areas of the build to speed up the process.• Despite being a Temporary member of staff I was asked to remain with the company on a permanent basis, due to my commitment and consistently meeting targets. • Was able to manage my time so as processes were not delayed due to my part of the build not being ready

Operating within a set team of three we dealt with shoring up canal/river banks with metal sheet piles to prevent erosion. I also assisted with the transport department in making sure vehicles were up to date with servicing.Key Achievements:• Consistently picking up knowledge in a field I knew relatively little about, I obtained the trust of fellow workers • Remained focused and driven to get jobs completed on schedule • Was asked to be part of a team to excavate a pond to feature on the BBC programme Gardeners World

CRC was involved in setting up a division that was responsible for repairs of Minolta QMS printers. Operating as part of a team in which processes were taken to solve problems customers may have. My responsibility within the organisation was to log faults and offer any solution to solve problems. Key Achievements: • Liaising with engineers to solve printer problems. • Acquired extra responsibilities to add to my existing role, which included ordering parts required within a strict budget. • Took it upon myself to learn more about the printer problems to see if I could help the customer further when logging problems with the printer by attending courses. • Introducing ways to get new Minolta products into the market. • Ensuring deadlines were met to meet customer satisfaction. • Developed a strong relationship with work colleagues, customers and Minolta QMS.• Always commended for my efficient way of dealing with customer problems and queries.