I am a Regional Dealer Support Representative for Volvo Penta Canada within the marine and industrial industry, delivering and executing outstanding customer experience that generates sales for Parts and Service. As a manager committed to training staff on all up-to-date product and technical resources, I break down complex issues, analyze problems systematically, identify underlying causes and generate positive solutions.As a project manager with exceptional people skills and enthusiasm to build award winning teams, I manage, implement and complete multiple projects simultaneously with competing deadlines. I’m a relationship builder and persuasive communicator. I develop quick rapport with supervisors, support staff and team members, and gain solid credibility with clients and cross-functional teamsWith expertise in Canadain Region, I have worked with brands - Hyundai Auto Canada Corp. and Nissan and Infinity Canada. I am Red Seal certified as an Interprovincial Journeyman Automotive Technician with extensive education with in Business Management, Business-to-Business Selling, Records Management and Evaluation and Prioritization.